“We always come here for our snow fun rentals. Staff is knowledgeable and friendly. The equipment is ok, it seems they are gradually replacing their old K2 skiis. Bindings on the snowboards are mostly old-style Burton's, not the greatest, but fine for occasional boarders. Boots are always pretty good, both ski and board. Rental prices and policies are fair. In the busy season, and for peak holidays you want to get there on time, as they do sometimes run out. They also sell previously used rental equipment at low prices, maybe you want to negotiate a bit. In the store they have a nice collection of snow wear, equipment, board bags, gloves, etc. (Most of it is somewhat above our budget, as real estate is expensive in Santa Cruz, and branded snow fashion always is expensive of course.) All in all a nice non-pretentious place, highly recommended.
Oh, and they are NOT closed on Mondays, at least not during the busy seasons. For instance, they were open today on Monday, April 1st.”
“I had a very good experience here at Capitola Big 5 today. I just came in for a pair of running shoes and was impressed with how kind and attentive the salesman was. His name tag said "Mason." I feel that retail is a tough job; It's easy to become complacent. So it felt extra nice that this young man was so helpful and seemed to care about his job. Give him a raise Big 5 :)”
“How often do you give 4 stars All you corporate people out here reading this take note This store has a. Employee who is absolutely amazing and her picture belongs next to the definition of customer service Associate 296496 Unfortunately I didn't get her name I was too blown away by her awesome customer service I miss getting the customer service that this person gave Thank goodness for her dedication”
“We like to visit this place when we are i the area!!! They have a variety of clothes for mans and women, we are not sure where they manufacture but it seems like a nice place to shop You should check their accessories section! Santa Cruz see you soon”
“We rented surfboards and wetsuits here. Owner helped us and is really friendly and enthousiastic. Good service and quality gear. Gave us helpfull advice about the spot and waves. I would definitely go here again when I visit this nice beach village again :-)”