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Open 24 hours
3145 Tiger Run Ct Ste. 107, Carlsbad
Car Rental
“I have rented cars in both the Escondido and the Carlsbad location. Excellent customer service. Great selection and the cars are well maintained. I am very satisfied and I highly recommend them!”
“Easiest transaction ever. I chose the mystery car and they gave me three SUVs to choose from. Very friendly people helping me to select my car. Upon return, again they were very helpful very easy to deal with. I will deal with enterprise at the car country Carlsbad location every time I need a car locally in the future. Thank you so much.”
“This is a well organized family business. The owner and her husband work very hard to take care of that customers. I have been using a rental car for over a year now and they have been extremely helpful and courteous. With the airport growing, they are a great community business to have.”
“The four stars are for the wonderful employee's of Hertz;A Shout Out to Zaira, Selena, Nate, and the Oceanside crew for always being wonderful to work with.Hertz is a great budget option for a rental. Lots of options to choose from and friendly employees.They didn't receive a 5-star review because their website and Google list them as having a location at KCRQ. They do not.They DO however deliver and pick-up cars from the businesses there for passengers who fly in and make sure to book with the correct office.I work on this airport and the amount of calls requesting to book a rental with me can reach up to 20 per day.This takes up valuable time and at times hampers day-to-day operations. My workplace also receives calls from their disgruntled customers who are never pleasant, especially if you tell them they've reached the wrong number.If anyone from Hertz reads this then I would recommend that they remove the phone numbers of the businesses on the field from their website where clients book.Instead, have first option be only to select the Airport in general, the next option can be which FBO or Location on the field that they would like to pick up from. Finally, the last option can be to have a BOLDED very noticeable reminder/notice that any rental related questions or concerns or emergency services requests MUST go through HERTZ and not one of the businesses on the field.”
“During a two week vacation in Carlsbad we had a VW SUV on hire from LAX. It developed a fault and customer service asked us to swap it at our nearest Budget rental, Palomar McKellan Airport. The manager here, Cindy was extremely helpful and managed to provide a suitable replacement despite her limited vehicle stock. Thank you.”
“We had booked a mini van with CBX Budget car rental. On the day of our vacation, after waiting in line for an hour, when we went to pick up the car they did not have the car available. It is unbelievable how the staff was not able to contact the manager to address the issue. We had specifically booked a mini van because my dad is paralyzed and could not get in any other big cars. We had no idea what to do. My family was waiting to go on vacation and we finally called Joe(saw him on google). Joe answered immediately and said he had a mini van available. He saved our vacation plans and the rental process was stress free. Friendly and reliable services.”
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“I’ve used their services multiple times and every time it’s been exceptional. Kameron and his team went above and beyond for me.
Thanks guys!”