“Went in on 03/19/24 after work and was helped by KEVIN O
Customer service was great ,he explained my plan and suggested a great bundle ,answered any questions I had and got me in and out of there with a new phone in under 25 min. Thank you Kevin, sorry for the wait !”
“Manny was probably hands down the best customer service experience I’ve received with Verizon in the past 17 years, I’ve been with them. He was knowledgeable, precise, understanding & he really cared. Verizon/Victra should consider themselves lucky to have such an asset… I was in there on 12/07/23 & I purchased an iPhone 15 pro.”
“Melody helped me with my phone upgrade. She was friendly, professional and very knowledgeable. She provided the best customer service experience I've ever had--Melody was so patient with all the challenges of dealing with my particular needs. She took the time to make sure I left 100% happy with my purchase.
Thank you Melody!”
“The Apple Store is run just like all the others. I needed to replace my Apple watch and the lady helping me was very helpful. Lots of pro tips such as making sure my phone had latest software upgrade to iOS 26 before pairing my new watch. Crowded but not crazy crowded.”
“Thank you John and Kerry, I came in frustrated and exhausted dealing with Verizon @ Carlsbad. This location is the best location in the Village. Thank you for helping great service!
Marron location having wasted 5+ hours. The service there was lackluster and took zero accountabilty.”