“Dago helped me at the SM location. He was so efficient and patient with me. He was also helping others as they walked in the store. It was amazing to see how he could multi task.”
“I had a great experience going to a store I never been to. Mustafa the guy working made it a fun, quick, and very helpful experience. He answered and explained everything that I questions on. Mustafa is very dedicated and determined to help the costumers that need help. JUST WANT TO SAY THANK YOU MUSTAFA FOR YOUR HELP!”
“Pierre is fantastic at repairs. He was quick and saved me a bunch of money. Thanks Pierre I appreciate you treating me like a person. Many places treat you like a number these days.”
“Anthony provides excellent customer service. He is very knowledgeable, friendly, and always so helpful. He is patient, answers all of my questions, and makes the experience easy and stress-free, especially since I’m not very tech-savvy. I really appreciate all of his help and the great service he provides every time I visit the store.”
“Kayden is a superstar. He has helped us out in several situation that were over our head. We have been AT&T customers for over 30 years and Kayden is the very best health that we have run into and all our years with AT&T. Give that man a raise he certainly deserves it.!!!”
“Travis at San Marcos store was a real pro! Wife and I both upgraded to the new galaxy 26. Travis is a great coach on ins & outs of transferring data and hurdles of new devices for older people like us. Happy customer, he will be out GO TO from now on.”
“Evelyn helped us with a stressful situation getting my phone replaced. She was very knowledgeable, her customer service was above average, exceptional at that. She made the process easy and effortless.”
“There was a little bit of a wait but all associates seemed to do their best to help their customers with full attention and then moved on as fast as they could. Jonathan our associate was extremely helpful! He went above and beyond to help me get my new phone. Thanks!”
“I highly recommend this Metro T-Mobile office. Customer service is awesome. Aileen is very knowledgeable and professional and courteous. She has always been very helpful. Always a great experience.”
“Grant at the Center Dr. store in San Marcos, Ca was absolutely phenomenal! The level of customer service & professionalism he provided was clearly above a beyond. I was very impressed by his efficiency & accuracy and will certainly return to this particular store for all my needs in the future!”
“I had a great experience with customer service at the T-Mobile location on Grand Avenue in San Marcus. The team, including Manager Stephen and Sales Representatives Peter, Brianna, and Alison, provided outstanding support and assistance.”
“Was told they opened earlier on certain days when it comes to buying Pokemon cards. They originally had a long line but were fast and quick with everyone just not me. It was a good day overall .”
“Went there for tech support and to switch out a modem. We arranged it talking to one of the other locations. The employee we talked to was friendly and extremely knowledgeable and helpful. He swapped out the router and removed the charge for changing equipment and reworked our bill to give us unlimited data at a better price than what we were quoted over the phone. Couldn't have been happier.Forget calling Cox, go or call the stores!”