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“Above average (for USPS) on the customer service. The postal workers here have been here for a while, so they know their stuff. 2 automated machines for the self-help types. I also like that they keep the Priority shipping boxes stocked, which many POs struggle with.”
“I don’t leave reviews a lot…never crosses my mind. Usually, when I go into government businesses, I naturally expect a bit of hostility and a general experience. The second I walked in this morning, the 2 gentlemen working made me feel SO welcome. I came for the simplest thing, but I left with such a positive impression. Literally just so kind, welcoming, and helpful. After I left, I needed to give these men their flowers. If I was a business owner, I’d be so lucky to have them working with me. Their smiles and warmth changed my mood around!”
“This is the best post office ever! Blanca is always so kind, efficient, and knowledgeable (she also has the best sense of humor around). I love this post office!!”
“My friend and I went in to get passports this morning for the walk-in appointments and there were a loooot of people. The woman doing passport appointments, Christine, was wonderful. She was kind, quick, and extremely helpful with questions we had. I totally recommend the passport area of this USPS.”
“This is the post office that does passports for anyone with base access. Not sure why it's on Google maps multiple times with different addresses, but it is located in the 22 area across from the air field on 10th St., which is the same street the new McDonalds is on. It's back a couple blocks and the building number is NOT 1103. It is 22103”
“Nicholas was the ?
If you have issues for some reason receiving packages to your P.O. Box he will help you retrieve it before it gets sent back to sender
My experience here was the complete opposite to other USPS locations
The friendliness and willingness to help from Nicholas was above and beyond
I wish every usps was like this”
“I've had a PO box here for 2y now. Initially the one worker there was a woman close to retirement who I guess never filed any of my PO box paperwork from when I originally got it (this became an issue later with a name change and documentation) or gave me the door code for after hours. But she left a while ago and there's a new guy who's on top of things and great.
Prices of po boxes change but when I got one here this was the cheapest option in the area because it's small and not a 24h or typical big post office - however for PO box renters you get a door code for after hours so don't worry about it not being open as late if you're just picking up mail.
Otherwise no complaints, and unlike where I last had a PO box(rsf and pasadena) I've never had an issue with package theft here or misdeliveries. The 2 times there was a package issue had to do with a site not letting me add the PO box 4digit zip ending so they didn't know whose box it belonged to - but found my name and just called me.”
“Parking was easy, it wasn't overly busy on a Thursday morning. The lady at the front was extremely helpful, kind and courteous. I had my one year old with and she assisted as if it wasn't any bother at all. I have been to a few USPS in the area but I will gladly return due to its high state of cleanliness and personable staff.”
“The best customer service! I wasn’t able to catch her name but the employee that helped me was so kind and friendly! I’m so glad we have a resource like this on base. Looking forward to the next time I visit this post office”
“I love this post office... it's my favorite one. I mail out a lot of packages and have tried a couple other post offices that were more on my errands route, only to be greatly frustrated. It's a very large post office and the staff are all very nice. Usually I self scan and mail, but if there's an important package I will wait in line and I always have a pleasant experience no matter which clerk I get.
There are 3 self scan machines, a passport office and lots of PO boxes, as well as a little retail area like to buy cards and fancy packaging. PLENTY of parking, too.”
“It's always been a great experience at this location. The postal workers are always courteous and professional. But they are understaffed. So things move along pretty slowly. Who's fault is that? The public (voters).”
“Special thanks to Abel. My mailbox was too full and I had a new mail delivery person who didn’t know how to find my townhome to drop the packages by my door. I went in for two days, but they kept trying to redeliver. I finally went after work and I didn’t make it on time, but Abel recognized me & ran my packages out to me after 5 PM. It was much appreciated.”
“This place deserves a better rating. I was in and out with my passport appointment in less than 10 minutes. Julie who served me had even caught a mistake on my form which we quickly corrected.”
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“I literally just left and couldn't wait to give a review. The most helpful and friendly individuals. Immediately helpful and quick. 11/10. I didn't get any names but it was around 11am on Feb 19, 2026.”