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“Brought in my computer due to water damage. Hot Tech took their time to determine what the problem was and if they could fix it. My computer was dead and they didn't charge me. Hot Tech was recommended to me by a friend because of the quality of work and fairness. I agree with her and fully recommend.”
“12/21/2023: OOOOOoof~My iPhone screen cracked~I must visit First Response Phone Repair!!!! Customer Service Support, Joanna stated it will take an hour and an half replacing screen; however, to my surprised, utter delight, the iPhone screen was replaced in 45-minutes! WOW!!!! In addition, I purchased a privacy screen and an Otterbox protecting my iPhone; I do like the Otterbox but, the privacy screen is difficult using a computer screen stylus and doesn't allow using the Face ID Recognition. Oh, well . . . Regardless, I'll return should I need a cellphone repaired or need cellphone accessories.”
“Customer service is great here. My previous screen protector was not installed correctly at the edges by other mobile outfitters. Puoya was very kind and understood my situation - reinstalled for free. I will surely come back here for my future screen protector installations. Highly recommend this place for best service and screen protectors.”
9AM - 6:30PM
6914 65th St Ste 303, Sacramento
Mobile Phone Accessories
“Thank you to Roy, a prime example of what customer service is in many ways ,he was very respectful,informative and kind. Attributes that are very hard to find in this world and he set me up with a new phone ,case and charger.Thank you and God bless”
10:30AM - 6PM
6505 Folsom Blvd, Sacramento
Mobile Phone Accessories
“This shop was very honest with me. My phone didn't need repair, it just has a slightly loose charging port and I had multiple bad charging cables. They could have pretended to fix it. Instead the man with red hair showed me that it worked fine. I'm giving the shops cards to my friends and telling them about this.”
“Last night 8/16/2023 I called this location and talked with a lady by the name Bianca. Asked about iPhones since my son broke his and my husband wants to replace his phone. She told me what she has and that we qualify for upgrades etc. We went up to the store no one was there at the time but us. When we walked in she greeted us with a great smile and hello. I told her I just called she remembered me and had other suggestions. At that time (NO LIE) about 3 other Families walked in. She greeted them all told them to give her a bit and she would be right with them. To sum this up she helped get us finished up and we stayed a bit to set up our phones. While doing so just watching her with other customers and how patient she was with still having like 8 more people after us. I would recommend coming to this location and we will be back next month to upgrade my phone and the grandsons. Thank you so much Bianca I was having a horrible day not to mention start of a week that I wanted ended but you really made me smile and went home to know that there are patient and kind people that can really turn around your whole day if not week with kind words and understanding.Thank youDana and Family”
“Carlos and Tina spent almost 4 hours diligently trying to resolve an issue with metro trying everything to make the transfer fail. Carlos and Tina are a perfect example of how customer service should be done. Bravo!”
“I went to this At&t store (close to the Costco). Hope was the associate that helped me. The line wasn't too long, which was nice. I needed some information from the app that I couldn't find. She helped me find what I was looking for. Hope said the app is not that easy to maneuver if you don't know what to look for. (paraphrasing of course) Thank you At&t and Hope for all of your help. Great phone service as well.”
“I come in here more than I'd like to, but customer service has been great every time. We kept hitting roadblocks trying to get my watch working, and I wish I could remember her name but she went beyond looking for a solution and tried a few times. Any questions I had weren't blown off and the staff was friendly.”
“Calvin and shafi were so friendly and professional. They were quick to helping me, gave me the exactly time my phone would be ready for pick up, and were a delight to talk too! I’m not going anywhere else now”
“I've been coming to digital wireless for the past 11 years. They have the best staff, great prices and are locally owned and operated. You can't go wrong with this company!”
“This is by far the best, tech adept, personable, and friendliest boost store I have ever visited. I do not take writing reviews lightly and rarely write a review except when a store does an exemplary job that surpasses their competition in all aspects. I have been a Boost customer for 10 years and highly recommend this store!!Jon11/21/2023”
“I was happy I went there Tasha took really excellent care of us made sure we understood everything that was happening and was very helpful I was impressed how she did as many things as she could to help more than one person at a time she needed more help but everything went smoothly I would go back and be served by Tasha gladly”
9:30AM - 6:30PM
5365 Elkhorn Blvd, Sacramento
Mobile Phone Accessories
“Called around ao many places to find this amazing store I have referred so many people and I have been treated so nicely and the have been super quick and open also on Sundays which is very helpful.ontime I had issue with the screen and they were able to fix it with any charge because of warranty I recommend this store to everyone”
“The super customer service, especially the girl Daniela, very attentive and kind, thanks to her recommendations I was able to find the cell that I really wanted???Thank you Daniela for your help, attention and above all the kindness you had with me....”
“I would give this business more then 5 stars if I could. The owner Musleh goes above and beyond to make sure his customers are happy and satisfied, with there products or service. He’s has a great attitude and great customer service skills. Would definitely recommend this business.”
“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”
“Needed to change phone carrier and went to Boost my previous carrier for help, after receiving nothing but bad service from Xfinity my prior carrior. Angel gave me the best option, helped me through the process, gave me the best phone and bang for my buck!! The best customer service I have had in awhile!!!!”
“Went in to see about switching phone services. I was helped by Raymond who was super informative & welcoming. Im glad I decided to come in & switch services! Nice clean store & great shopping center. Definitely recommend coming here. 10/10 ! Excellent customer service !”
“I brought my older I Phone 8 in for a new battery and after a quick check from the gentleman behind the counter he said the battery was fine and I had too many background apps running. He could have easily over sold me but didn't. Honesty and integrity is their moto and they showed it today!Thank you”
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
“I recently upgraded my iphone at the AT&T Rocky Ridge store on Douglas Blvd. I wasn’t expecting the outstanding service I received. George Rodriguez was exceptionally helpful with my purchase but also the steps of pairing my Apple Watch with my iphone. He assessed my account and recommended several changes to save costs on my monthly bill. He’s very knowledgeable, personable and he really seems to care about his customers. I’ve been to other AT&T stores but this store by far is the best.”
“Came here get new protector screen and switch over to boost mobile. Girl who attended me was such a very helpful and sweet person she made my visit very good !! This girl gets the job dob good and fast!!”
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
“Highly recommended, been going to them for years. Nice selection of things and great prices. They know how to repair phones within an hour which is great to drop off phone, go shopping, and come back to a repaired phone. Very friendly and would go back again when needed”
“Bobby Tran was speedy , and took care. Of our family.I’m from the union city location.My mom lives in sac, Bobby helped explain all the benefits and what options we have.We are very happy with his speedy service.Thank you -Sonny prasad”
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“I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.”