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“I enjoy coming down to this boost location. Everything i come in everyone is so helpful and kind! I didn't know they had infinity prepaid until I walked in and seen the big pop-up poster!!”
“Been having difficulty with my metro service, actually ended up going from metro Auburn to Roseville and it was well worth it, Kimberly is very good at her job and was able to assist us immediately!”
“⭐⭐⭐⭐⭐
This is by far one of the best businesses I’ve ever used for phone repair. I came in with what seemed like a completely hopeless situation, and to my surprise, they not only fixed the issue but were also able to transfer all of my information from my damaged phone to my new one. It truly felt like a miracle! The staff was knowledgeable, professional, and incredibly helpful throughout the entire process. I highly recommend Hot Tech Repair for any device repair needs—you won’t be disappointed.”
“I went to make a simple payment on my phone bill and would like to compliment on the staff that was working there and helped me with my payment. It was a really nice girl, her name is Ashley and she was just the nicest most kind girl. She greeted me so enthusiastically like we were long time friends and she was waiting for me. I want to praise her for her excellent customer service, she was so helpful and happy that it made me happy! I don't know who hired her, but great job!”
“After running around in Lyft to 3 different places I googled a phone repair shop called them and when they said they can get my son phone screen fixed within 20 mins I decided to test my luck and thankfully the guy there was so nice and I took longer than 20 mins because I wasn't in a rush and phone was fixed quickly and ready for me to pick up thankfully to him the day was saved I would have to say if you have any issues go here also they have a warranty for certain mishaps so please read instructions well walked simply ask very nice respectful and fast turnaround service thank you again for repairing my son screen in a timely manner and let me not forget cheap affordable prices”
“I had a great experience with total wireless . Their customer service Haseeb jan was friendly, professional, and very helpful. They answered all of my questions and made the whole process quick and easy. I’m very satisfied with the service and would definitely recommend Total Wireless to others.”
“I stopped by to pay my bill, and Jacky made the whole process quick and easy. She was very friendly, helpful, and professional from start to finish. Great customer service and a positive experience—I really appreciate the excellent help. Thanks, Jacky!”
“Thank you Jay for help.A huge thank you to this guy! He helped us resolve the issue quickly. He explained everything clearly and calmly—even taking into account that our English wasn't very strong—yet we understood everything perfectly, including the fact that they hadn't been able to help us over at Sunrise.”
“Benjamin, at Folsom Bld. was another example of a truly safe place for a woman to go.
My every question was answered addressed and handled.
I was even stumbling to ask follow up questions, as he was proactively looking for my best financial best interest .
He proactively explained a couple of scenarios of outcomes and what to expect.
In a world of normally becoming accustomed to blase, and frankly, misogynistic displays of arrogance and indifference, the simple refreshing kindness of being treated like a human is making me a very loyal customer.
So much and so, my son who is 11, it's coming back with me to sign up for his own phone.
I trust Benjamin to be an honorable salesmen, and demonstrate what it is like for me to shop in a safe environment.
Because what you'll see on other posts of mine where I am not so kind, what I realized is, these experiences have happened in front of my children.
So my children have seen me degraded and mansplayed away, buy both males and female in different industries.At different times.
As my children mature, as they decide, well, they will spend their money, they are paying attention to how their mother is treated.
I see that now.
So thank you Benjamin, like the gentleman at Auto Zone, off of Freeport and Stockton Boulevard, I feel very honored.”
“I had a great experience coming in today, I needed a screen protector for my phone and this wonderful young lady named Yadira helped me and made my visit very smooth easy and quick. The placement for my screen protector is best, she made sure I approved how it was going to be placed before she did it which I appreciated. I would definitely recommend my friends and family to come here, very welcoming and kind”
“Came in to buy a new phone for my son Angel was great she went over all the options we had and what would be the best deal. She explained everything and answered all my questions.”
“Highly recommend! These guys helped me with an unusual problem — a car engine computer repair — at an affordable price and with a super quick turnaround time. I had called many phone and computer repair shops before, and all of them turned me away as soon as they heard it was a car computer.
The front desk staff and the technician were both very polite and friendly. I will definitely come back for any future electrical repair needs.”
“My experience at the AT&T Store at the 6920 Auburn Blvd was excellent!!!
Your Store Agent Justin was very very knowledgeable, curtious, very helpful, and is a definite asset to AT&T and that store.
Justin went way above and beyond!
The Store Manger Darin and Store Agent Draven were also very instrumental in helping with my needs and are both very knowledgeable as well.
This Store is definitely in good hands with these 3 Gentlemen at the helm.
Please pass on these kudos to these Gentleman.
Thank You!
P.S. The answer to question one of this survey should've registered as #5....”
“I can honestly say that George and his fellow Verizon employees at Florin Mall are some of my greatest neighbors. They are pleasant and knowledgeable, and never make you feel rushed.”
“I had a wonderful experience despite the miserable circumstances that brought me to the store. Staff was so friendly, welcoming and relatable. I haven’t been in the subscriber for my cell service in almost 20 years and was very intimidated, but the experience was very comfortable and I felt well cared for throughout.”
“It's close convenient and the employees help a lot with this technology stuff. Us old folks. Or me. I have and hate this stuff. Thx you dom. And Cierra”
“Excellent service, wonderful people. Ammar is very nice, meaning he is very excellent in service. He served me with all the information on the phone. He served me with all the downloads, programs, and the program. He served us everything. I did not do anything. He is the one who did everything and gave me the price and the discount. The manager is a very wonderful person. He gave me things that I did not know about.”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
“Tredis had me in and out so quickly. I told him what I was looking for in my services and in a phone and I got exactly what I wanted. Very pleased to have had such a seamless transfer of services with no wait and a great deal!”
“Hosi was awesome she did an amazing job she helped me save a tremendous amount of money and she has awesome customer service she deserves a 7 day vacation or raise for what service she provided today.”
“I was struggling to get my air Internet to work. So frustrated that I was ready to close all my accounts with att until Victor and Emily helped me to correct a snafu with my account.
Great customer service. I appreciate their help and patience.”
“Ronnie was not only knowledgeable in all contract types for long term customer. He helped me to get teachers discount. I highly appreciate his professionalism and knowledge.”
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“Thank you Joel. Very patient and kind. I appreciate your service and you got this man. We learn something new everyday. Especially PATIENCE. GREAT SERVICE. I WOULD RECOMMEND TO COME TO THIS STORE.”
“I went there as he was closing and the kind man stayed took care of me as I had broken my phone and made sure to help me transfer my stuff before he left! Amazing amazing amazing 😍 service”
“Abby was amazing!! She gave me a killer deal with a iPhone 14. Service is amazing, super friendly customer service got the phone delivered from another store in like 5 min. She truly made an 8 year old boys dreams come true! We went phone shopping for almost a week and then found this jack pot of a place. I highly recommend.”
“Probably one of the best Verizon locations I've been to. Ive been a customer for over 14 years and the customer service that Erica displays is the best by far. She knows everything and does her absolute best to make you feel you've made the right choice in Carrier service. I'd highly recommend this store. I live on the other side of town and would drive to this location for any other needs I have regarding Verizon. Thank you Erica for going above and beyond. Fyi: the location is a bit small so you should have patience, it does get a little busy in there sometimes.”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
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“The girls here are amazing! Always so organized and clean whenever I come into the store! Amazing customer service and always help with what ever problem I have!”