“55% rate increase over a 10 month period. That is after the losing the 'new customer rate' after 3 months. Closing out my account next week.
Update: When I scheduled my move out, the owner reached out the next day and offered me a reduced rate; I don't want to play this game every few months, so I declined. But I did change my review from 1 star to 4 stars since they made the effort.”
“I just had A Better Moving & Storage Co. move me for the third time. I called them again for this last move (from Sacramento to Los Angeles), because of their excellent service on my prior moves. They were easy to work with and flexible when I changed my move date more than once. They handled my piano and my antique furniture with great care, and it all made it to the new home in good condition. I'm very satisfied with their services.”
“Aaron should teach a class in customer service! He was friendly, professional, and helpful. He answered all of my questions. He is the reason we stayed with public storage and will continue to do business with public storage. The units are clean, the property is clean and secure. Thank you Aaron and team for a great experience!”
“Drew and Debbie are so nice. I love this place. Prices are great !! Conveniently located in Carmichael. Off the street, privately. Such a pleasant experience. Jean Jordan.”
“⭐⭐⭐⭐⭐
I recently rented a 10x10 unit at Public Storage on Fair Oaks Blvd in Carmichael, and the entire experience was outstanding from start to finish. The facility is extremely clean, well-lit, secure, and very easy to access. The location was absolutely perfect for our needs, and the pricing was surprisingly affordable compared to other options we looked at.
What really made the experience exceptional was working with Cordell. He was professional, thorough, knowledgeable, and an excellent communicator. Even over the phone, you could immediately tell he was well-trained and genuinely cared about customer service. He made the entire rental process smooth and stress-free, and I’m confident he provides the same top-tier experience face-to-face as well.
I also loved how convenient everything was online — the reservation and rental process was quick, simple, and efficient. If you’re looking for a storage facility that is clean, secure, affordable, and staffed by people who truly know how to take care of customers, I highly recommend this Public Storage location.
Excellent experience all around.”