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8:30AM - 4:30PM
28610 Hasley Canyon Rd, Castaic
Shipping Centers
“Great place close to home! Florence was super helpful and guided me through sending out a package(which I’ve never done believe it or not) come here for all your shipping supplies and needs”
“Shout out to Box City. Better prices and customer service than Amazon, Uline and Walmart combined! Thank you Jesus, Andrea, and Levon for the consistent and reliable service in Valencia.”
“I needed to complete a livescan and was pleased to see that they recently added the livescan service at this location. The process was quick and easy. They also had walk-ins available so I could get it done on my time.”
“Charlie helped me over the phone, went over & above to assist. Was very quick to complete. Even contacted me after to give progress update. Exceptional customer service.”
“It's the nearest FedEx/UPS drop off location to my parent's place and I also needed a passport photo. The photos cost was $1 less than the CVS next door and everything I needed was done in a reasonable amount of time. My parents had no complaints using their notary service on a few different occasions.”
“The workers are super helpful. I love the new manager, she helped me send out a package which then got lost. It turns out that weather can delay our packages and the workers at the store don’t know that. The UPS store and UPS are different but the same. The UPS franchises can’t help the same as the UPS Shipping. It turns out that we have 15 days to do a claim to get our money back, Elaine the manager helped me figure out how to do my claim. The UPS company didn’t give me a full refund for the price of my package because I didn’t put insurance but I got a refund for the price of my shipping. I love that the store can help with things that aren’t even their fault. I will definitely come back to this store and recommend anyone come to this store. Customer Service 100/100”
“The employees are very efficient, helpful and patient. Mike, the owner, went above and beyond to help me with returning some rugs to a vendor on Amazon and he did it with good humor, efficiency, patience and kindness.”
“I bought a DHL express shipping label and Best Mail took care of me with printing the label and packing it. They’re so kind and prompt. I highly recommend them!”
“I usually come to this fedex to drop off packages I need to mail, I have yet to try the other services. However today I walked in and learned that I can just check in packages myself that have a prepaid label on them without having to wait in line. Which is perfect cause I always have something to mail out via FedEx. The guy that helped me was super helpful and showed me how to use the self service machine. I was in and out of there in less than five minutes.”
“Jessica & Team are ALWAYS so kind and detailed oriented. Rudy is also so kind. Their team has helped us so many times on our Print projects. We are always highly satisfied. We definitely recommend this specific FedEx location for commercial printing projects. Thank you Guys! See you next time.”
8AM - 6:30PM
23890 Copper Hill Dr, Valencia
Shipping Centers
“Sarah and Robert art wonderful and very helpful. I had to wait in line while a rude costumer blamed the staff for the customers lack of understanding and wanting free stuff. Sarah and Robert were very professional and kind while the customer clearly needed psychiatric help! This will be my main store!”
“Went in to have a shipping label printed and to return a package, and they were EXTREMELY helpful. Easiest return I've ever done. 30 seconds, in and out.Store was clean and orderly and the staff was helpful and kind. Perfect experience.”
“So easy and so fast! I had an oversized package to return. Help started in the parking lot with any employee retrieving a flat cart for me. Then helped bring it inside the store. A short line in FedEx.Staff friendly and efficient. Will always go back to this location for FedEx!”
“I’ve only had awesome experiences here at my local post office! Love the post office workers here! They are fantastic postal employees here at Tournament, not like the Unprofessional, Rude and Lazy to help customers post office employees at the Valencia creekside office!”
“They have excellent products, I use them for mass mailings. Courteous staff and always delivers on time. Their inventory is always up to date, quick response time & fair pricing.”
“UPS stores are the best stores for ALL your needs for office and shipping services only . the other stores are rude and there’s a long wait . store are always vacuumned and smell fresh and you’re always greeted with a smile and it’s a Team effort as there are no lines”
“I am so surprised by all these negative reviews. For one, I have to say each postal worker I’ve ever interacted with has been the friendliest public workers I’ve met. I’ve only had to use the postal service only and can’t speak for the passport service area. There are plenty of parking, clean , short lines and I think one of the better looking ones. I’m located between two post offices and without a doubt, I go here , even if it’s out of my way. The other one is what I usually experience in the past… the usual, (long lines, not the cleanest, you’re treated like a number not a person ). As far as the postal rates, the workers have no control over that but can suggest alternatives.”
“Been going here every day for decades! This is the best USPS location in Santa Clarita hands down... or anywhere for that matter!! All of the staff are super helpful, friendly, and knowledgeable. I wish all the USPS locations were half as friendly and helpful as they are! Sylvia, Neva, Angel, Daniel, and all of the staff there always greet me when I come in and are always pleasant to work with. Can't say enough positive things about them! They deserve 10 stars and a commendation for dealing with some of the customers I have seen walk in there! Thank you for always going above and beyond in your service!”
“Honestly taken aback by the 1-stars. Ive been in the area for roughly 6 months, have had tons of mail and packages both delivered and picked up from this location, and I’ve never had a problem. Every time I pick up, everybody is courteous and professional.”
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“Great staff, Jose & Jessica are dedicated to making sure all orders get processed accurately and in a timely fashion. I highly recommend Valencia for 3PL services!”