Finish Line inside Macy’s offers a great selection of athletic shoes, making it a popular shopping destination. During busy holiday times, the store remains well-staffed, with multiple registers open to serve customers quickly. Staff members are friendly and efficient, helping shoppers find the right sizes and products without much delay. Parking can be hectic during busy seasons, but this is understandable given the holiday rush. Customers appreciate the helpful and kind service from the staff, whether they are shopping for shoes, fragrances, or gifts. For example, one shopper shared a positive experience with a staff member who assisted in choosing a shirt for a special occasion, making the process quick and easy. Others mentioned staff members helping select fragrances, including a helpful associate who assisted in choosing a Father’s Day gift. Customer service extends beyond in-store visits, with staff members providing excellent support over the phone. One customer praised a representative for going above and beyond to help find a specific jacket by researching online and providing multiple UPC numbers, despite the challenge of locating the item. Overall, the staff at Finish Line inside Macy’s is friendly, attentive, and dedicated to making shopping a positive experience, whether in person or over the phone.
Staff is friendly and welcoming, they have good product at this store ! Their status program is worth it and gives you lots of points
December 2022
Aside from it being super busy due to the holiday shopping they have multiple registers open and the young lady checking if they have the requested shoe sizes was working pretty quick and friendly. Parking was crazy but it's the holiday season so can't complain.
November 2022
Thank you to the individual who recommended these shoes
