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10AM - 8:30PM
11310 183rd St, Cerritos
Shoe Stores
“This location has great customer service. Came in on Thursday 7/31 around 6pm and there was a men and women in the women's section helping me, but the entire store was so helpful.”
“Great customer service ! Easy parking ! Good sale prices on shoes . Sizes available for kids women and men ! Loved the variety and colors of shoes and clothing ! Highly recommend Hibbett ! First time here ! Keep up the good work !”
“Vans Cerritos! Nice store. Well organized. Excellent customer service! Aman & Crissie went above and beyond with his customer service—friendly, patient, and genuinely helpful from start to finish and made the whole shopping experience smooth and enjoyable, which is rare these days.
It’s employees like Aman & Crissie who make a real difference and keep customers coming back. I’ll definitely be returning because of the excellent service I received.”
“Nordstrom Rack in Cerritos is a decent place to shop overall. You can find good deals if you take your time browsing, the staff is okay.
However, the selection of MAC products is very limited, which was a bit disappointing. I was hoping to see more variety in that section.
Overall, I’d give it 4 stars, good store, but could improve the beauty selection.”
“Visited Crocs at Los Cerritos during the holidays to exchange a pair of Crocs bought online. The staff here was super helpful, patient and made the process very easy. Left here being very impressed with the customer service.
Tip 1: Make sure you have the email Crocs sent you when you bought online. They need the barcode or the transaction#.
Tip 2: You might need extra change maybe 25 cents or so. Could be a bookkeeping issue with the location and the extra tax involved in LA county if you live in OC.”
“I bought two pairs one sandal and other one shoe .so when experience just one week after nothing I like it they are so comfy and only that one I being putting every single day .thanks so much giving so much comfort for my feets .”
“I’ve been in twice and Miles handled my purchase and did an excellent job getting me my military discount. He made sure my Adidas Terrex with Gortex shoes fit well before I left the store. What great customer service! Thank you Miles!”
“I only buy Skechers shoes now. I love the slip in shoes and sandals. When I went in there was a sale buy one get one half off. But there were signs all over that that did not apply to sandals. I wasn't going to buy the sandals I wanted because of that. The sales guy there is incredibly good at customer service. He came over to see me we spoke and he said just a minute he brought me a coupon for 20% off and I bought a sandals. And I love them”
“Amazing staff an so patient, I was being that annoying customer hoping a last minute order would be done faster even though it was for next day. savannah was a freaking doll! I would say ask for her help! Thank you tons!”
“On 3/10/25 I received great customer service from Alexia she went above and beyond to help me be able to purchase my items when I was having issues with my payment methods and she went above and beyond to get the purchase to go through”
“I really enjoyed shopping at the Cerritos mall location. Juan was fantastic. He helped me find the right shoes for spring. The rest of the staff was so kind and helpful as well. I definitely recommend stopping by for high quality/well-priced shoes.”
“I came in not too long ago and was looking for a specific pair of shoes I saw online, but when I got to the store, I realized I couldn't remember the exact name or model, just that they were some kind of adidas. One of the employees named Joshua greeted me and asked if I needed help and asked about the adidas. He asked me a few questions to help figure out the exact style I was looking for and even showed me different styles to see if I was interested in other ones too and I actually found a different pair that fit well and looked great. He was very patient with me and was very knowledgeable. He took time with other customers and still made me feel like I had his full attention. Joshua asked me if I could leave a review about my experience and honestly I'm happy to do so. Great customer service like that deserves to be recognized. Would come back!”
“Aside from it being super busy due to the holiday shopping they have multiple registers open and the young lady checking if they have the requested shoe sizes was working pretty quick and friendly. Parking was crazy but it's the holiday season so can't complain.”
“MJ was awesome! He went out of his way to find a specific hat in my size after having no luck. Was very kind and remembered my face. Very good customer service!!”
“Sales are good only thing that bothers is they don't honor display model discounts, iam big on one shoe being either slightly PHADED or smudged from somebody's Cheeto fingers over the bottom of the Sneaker , all there Vans are stupid cheap at times as well .”
“I visit the JD store in Cerritos mall and was helped by an employee named Mose. I feel he provided theeee best customer service. When I came in, I was greeted, he helped me find a shoe that I was looking for and he helped with an online order. I will continue to come to this location just because The service I received was so great.”
“I had an issue with some shoes I'd ordered but the tracking never showed they were delivered to the store. So I went in... Andy was HUGE help. Very professional, apologetic (even though it wasn't his fault) and very helpful. He deserves recognition for how he assisted me. Thanks Andy”
“Very good customer service. Employees were helpful, respectful, and patient. They had the Air jordan 4s I was looking for. One downside though was that everything is overpriced. Other than that would highly recommend.”
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“Awesome christmas sales, and great customer service! Got my son some heelys, and the man that helped was very friendly helping me find the right size in all the boxes.”