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“Visited Old NAVY showroom in Cerritos to buy kids wear. It's a very beautiful and very well maintained shop. It caters to the needs of both ladies and gents for their dresses, shoes and other garments. The prices are very reasonable and some dresses are very cheap also like you get a shirt for just $5.”
“This location has great customer service. Came in on Thursday 7/31 around 6pm and there was a men and women in the women's section helping me, but the entire store was so helpful.”
“Parking was great. Macy's carries the reputable brand of kitchenware that I was looking for at a discount. And the courteous man at the checkout desk was able to help me immediately. It brings back memories to walk into a department store.”
“We went around 5:00 on 3/8/25 and the cashiers and associates on the floor were so helpful and kind. The cashier helped us try to find jeans in my little sister size online that weren’t in store for so long. They are a great representation of the store and we will definitely come again!”
“One word. Francisco. My boyfriend and I came in for some classic shoes, not realizing the many options they have. The different soles they offer, everything. Francisco was so sweet and patient with me while I asked for different shoes. He educated me on the different sole types and made the process so fun. GO TO HIM.”
“I loved loved loved the jeans I just bought! They also had a sale where you buy 1 and get the other 50% off! If you ask me that’s a DEAL!!
#AEReviewSweepsEntry””
“Amazing staff an so patient, I was being that annoying customer hoping a last minute order would be done faster even though it was for next day. savannah was a freaking doll! I would say ask for her help! Thank you tons!”
“The only place I know I can trust. Uniqlo brings quality designs and materials without running you dry. My go-to for work wear, tanks, and other elevated necessities. Staff is also extremely helpful and actually knows what they’re doing and believes in the stores quality. Good luck finding that literally anywhere else in Los Cerritos!”
“I love this store. There’s so much to choose from and you find yourself wanting to get more than what you came for. If you love collecting, anime, Disney and movies, you’re at the right place to shop and find gifts. The assortment is great and it is fun to visual shop for your next purchase. The staff is great and helpful.”
“Wow! Prices that surprise with the quality of clothing, I bought what I was looking for and more than necessary I returned for another change, thanks for the offers”
“Aside from it being super busy due to the holiday shopping they have multiple registers open and the young lady checking if they have the requested shoe sizes was working pretty quick and friendly. Parking was crazy but it's the holiday season so can't complain.”
“Wow! Prices that surprise with the quality of clothing, I bought what I was looking for and more than necessary I returned for another change, thanks for the offers”
“I ordered scrubs online, but the size was too big, so I came to the store here at the Cerritos Mall to exchange them. The staff was so kind and helpful, and she even put the exchanged scrubs in a neat bag. I’m really happy—thank you so much!”
“Lesly went above and beyond for me in giving me a GREAT shopping experience in helping me with shirt sizes and other clothes in my Christmas Shopping. She has a very positive and cheerful attitude. She was VERY patient and found me the PERFECT shirts. Now my shopping is FINALLY complete and I can rest easy. Please give her a RAISE ? ? ? !!!!!!!!!!!!!!!!!!!!!!!!!”
“I always get my jeans from hollister- but what made this experience even better was the top notch quality service from Isabella! Hollister Cerritos team- you've got a great employee on your hands here.”
“I had such a great experience at Spencer’s thanks to Sydney and Alexis! I was shopping for a very specific item for my friend’s bachelorette party and couldn’t find it anywhere in the store. Instead of brushing it off or telling me to check another location, both ladies went out of their way to help. They double-checked the inventory and even brought out the ladder to reach the very top shelf—turns out the item was in stock after all! Super helpful, kind, and genuinely cared about making sure I got what I needed. Huge thanks to both of them for going above and beyond!”
“The selection at this location is huge! Found comfortable jeans and shorts for everyday. Abraham was super helpful and nice, great customer service. I will be coming back.”
“WOW!! Let me start by saying I have not shopped at Express in a long time. But today I did have to go because my son needed a suit for a wedding. Since he s still a teenager and growing, I didn't want to go to a store with a high price ticket. I walked around for about ten minutes without a greeting or anyone offering to help me, which really upset me. I feel that the days of customer service are dying. That was until a gentleman came up and asked if there was anything he could help me out with. I told him Yes! I needed a suit for my son, and he replied, " Well, I am the right guy for the job. He asked for my name, introduced himself as Marlon, and said I will be helping out today. He then asked me what the occasion was and what size I needed. I told him I was unsure. I told Marlon my son was trying on a shirt in the fitting room. When he saw my son, he quickly grabbed a blue suit jacket and told him to try it on. It's your size. To my surprise, it was, and it fit perfectly. Marlon then explained the suit's details and why my son felt discomfort around the arm. I can say with all my confidence that no one has ever taken the time and care that he gave us regarding clothing. He could answer any questions or doubts I had and provide me with peace of mind. I walked into Express intending to buy a suit, only to be disappointed by the lack of attention these associates have. If it were not for Marlon assisting us and allowing us to feel welcomed and eager to help, I would not be here giving Express a five-star review. These are stars well earned by him, And I highly recommend anyone looking to buy a suit or excellent customer service to ask for Marlon! I sometimes shop at South Coast Plaza since it's closer, but Cerritos, you've earned a returning customer! PS. To the Cerritos store manager, please give Marlon a raise or promotion. He deserves it!”
“I read the reviews prior to visiting this store location -overall, they were not positive. I am pleased to note that I had a pleasant experience at this store location and it was the result of the store associate -Liliana, she she welcoming and efficient- this young lady delivered! Thank you Liliana for showcasing excellent customer service! You are an asset to this store/company - keep up the good work! I will ship this store location in the future.”
“I have been coming to this Zara for over 4 years already. Based on how long I have attended there all my experiences have been amazing and no complaints. I can say that I have been to this Zara at least 200+ times. The atmosphere of this Zara is welcoming, when shopping I feel comfortable and safe at all times. For every time I have attended I have never witnessed for experienced any sort of complaint. Physically this Zara is always organized and clean making my shopping experience amazing and easy every time. As well as the atmosphere Zara’s employees are kind, formal, and respectful at all times also making my experience comforting. Other than the atmosphere and employees, Zara clothes is impeccable. The styles, colors, and textures of the Zara’s clothes is high quality and every fashionable. Zara is worn by many A-list Celebrities and Fashion Icons like Hailey Bieber, Selena Gomez, Emily Ratajkowski and many more. I definitely recommend shopping here, if Zara is your style then shopping you can get high quality clothes and shopping experience!”
“I shopped here for my daughter's jeans over the weekend. No wait in line outside nor inside. My daughter found the jeans that she was looking for. I took advantage of the buy 1 pair of jeans get the 2nd one 1/2 off. I've been shopping here for my daughter's clothes for years & all garments have held up fine. The prices are steep & it's best to take advantage of the sales. Regular price for a torn up pair of jeans is $60 & about $35 for a shirt. If I knew then what I know now, I would've saved my 1980's & 1990's jeans for my daughter ;). Apparently, it cost a lot more these days for torn jeans;)”
“Very good customer service. Employees were helpful, respectful, and patient. They had the Air jordan 4s I was looking for. One downside though was that everything is overpriced. Other than that would highly recommend.”
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“It was my first time going and I enjoy my experience. I had a steak calamari with the sauce. I had the Rokka burger It was not bad It made me full so fast. I did how to dessert at the end. I enjoy the conversation with the guys.”