“Our experience at the AT&T store was beneficial to us because we reduced our monthly cost by changing the service type and also gaining more service features. We also agreed to letting them show us the amount of money with improved service we would get if we changed our Internet provider. We are on a 7 day trial with what they suggested. We expect to go back and buy a new Apple phone from them as a result of our experience with them. This might put us on a 3 year plan, but we are not obligated at this point. Hard to believe, but for us, AT&T showed that they can be very competitive in the current cell phone service industry
Joe. Long Beach CA”
“Awesome customer service. I thought I had to fix the inside of my phone because the volume was always low he cleaned it, gave me a case, and even gave me screen protector for a low price”
“On Tuesday i went inside the store bcus i was issues with my lines and Horacio was kind enough to help us. With in less then an hour my problem was resolved.I'd like to thank Horacio for helping me to reactivate my lines. Also I'd like to thank the gentleman from customer service Victor Manuel for assistance also in this problem. If it wasn't for Victor I would never known I had to go to the store. Once again thank you to bother parties.......”
“My wife and I visited this past week for a phone upgrade. This location is quite busy with all the foot traffic of the mall, but is expected because they are open pretty late . There's another location located across the street but close at 8. As soon as we walked in we were greeted and checked in. Our representative Ryan took really good care of us. He made us feel welcomed and happy. He was very professional and knowledgeable. We were in & out in 30 minutes . Everyone else was also very attentive to their customers. Overall, we are happy we came here.”
“Mr Marco Guerrero is an excellent asset for ATT. My wife and I are very happy both with the service of Mr Guerrero. He explained everything about our questions. He was clear and patient. Again, thanks Mr Guerrero, it was a pleasure meeting you.”