Old Navy in Cerritos, CA, offers a wide range of clothing for the whole family, including trendy maternity wear, casual basics, and seasonal styles for women, men, and kids. The store is known for being clean and well organized, making shopping convenient and pleasant. Customers appreciate the friendly and helpful staff, with several mentions of employees going above and beyond to assist. For instance, cashiers are attentive, courteous, and often help customers with account details or points, providing a level of service that stands out. Employees like Eric and Dolores are praised for their kindness and willingness to assist, even during closing hours, or when handling returns and exchanges with patience. The staff’s positive attitude and genuine desire to help create a welcoming shopping experience. Additionally, the store offers the option to shop online and pick up items in-store, adding to the convenience. Overall, Old Navy in Cerritos is appreciated for its good customer service, cleanliness, and extensive clothing selection for families, making it a preferred shopping destination for many customers.
Sebastian at the Los Cerritos location was VERY helpful! I called looking to see if they had an item in stock, he went above and beyond and helped me and put the item aside for me. He was patient and helpful and professional! Thank you Sebastian :)
August 2026
I came here to share my amazing experience. Yesterday I was in there for hours shopping all of the amazing deals. And Giovanni was incredibly helpful. He was knowledgeable, patient, and genuinely kind. He made our experience one to remember and we left feeling super happy. Thanks Giovanni for the amazing customer experience!
December 2025
A lot of great deals can't go wrong especially for your kids
