Old Navy offers a mixed shopping experience based on customer reviews. Many shoppers appreciate the helpfulness and politeness of staff, particularly highlighting a positive experience with a helpful employee. The store is noted for its cleanliness, friendly cashiers, and appealing displays of clothing. Customers enjoy the convenience of extended hours and a favorable return policy, allowing online orders to be returned in-store. However, some reviews express dissatisfaction with certain employees, citing rudeness and a lack of energy, which negatively impacted their experience. There are also concerns about the declining quality of clothing, with some customers receiving defective items. Additionally, the selection in specific categories, such as winter sweaters and jewelry, has left some shoppers disappointed. Despite these issues, Old Navy is recognized for its good deals and a great selection of clothing for tall women, making it a popular destination for many. Overall, the store garners a mixed but generally favorable impression among customers.
We got great prices on some Hawaiian shirts. The employees are helpful too.
April 2026
Nice place to shop! Always able to find stuffs for myself and my son with very good price
March 2026
Caroline is an Angel! She is helpful and hard-working and knowledgeable! She even stayed a little late to help me out and save me so much money! Give her a raise!
