The UPS Store in Chico offers expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding and faxing. It is locally owned and operated and here to help. Customers report super fast and friendly service, with one noting they were in and out in less than one minute. Multiple reviews highlight extremely helpful, polite, happy, and professional service from the staff. Employees are described as going above and beyond, walking customers through processes and providing knowledgeable answers to questions. One reviewer states the service was amazing and brightened their day, while another calls a staff member a diamond in the rough and an outstanding employee who is always seen with a smile helping customers. The staff is noted for being very helpful even in stressful situations. Customers express strong appreciation, highly recommend the store, and state they will be back. The business is seen as having great employees who represent the UPS brand well, with one reviewer hoping the valuable staff are given bonuses and incentives.
I am moving to Hawaii from California and the process has been a lot to say the least. A kind gentlemen helped me find affordable ways to help me ship my boxes. I came in a few times with heavy boxes where other places made me feel bad, but all the staff here helped me get my boxes in and was nothing but kind!
June 2026
Super nice and the gal that helped went above and beyond!
June 2026
Tristan was really helpful and provided great service!
