Verizon in Chico offers a range of services, including mobile phones and 5G home internet. Customers appreciate the helpful staff, particularly highlighting individuals like Jose and Vincent for their exceptional service and problem-solving skills. Many reviews mention the friendly atmosphere and the ease of scheduling appointments online, with options for in-store pickup and fast shipping. While some customers experienced longer wait times during phone transfers and faced challenges with the My Verizon account, the overall sentiment remains positive. The store is committed to customer satisfaction, with staff going above and beyond to ensure a smooth experience. For those needing assistance or new devices, Verizon in Chico is a reliable choice.
I returned my equipment. I moved, and I no longer need it.
June 2024
Employees are friendly. I like that they see you in order & will text you when it is almost your turn.
April 2024
I came here the people were very nice! The person who help me was Josue, he helped us getting changing lines very kind. If you come in ask for him, you will love your experience in this Version.