Victra, a Verizon Authorized Retailer in Chico, CA, is known for providing friendly and knowledgeable customer service. Customers appreciate the staff's kindness and expertise, with multiple reviews highlighting staff members like D, Brandon, and Ivan for going above and beyond to help with issues, device needs, and plan upgrades. The team offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories, along with device protection. Customers feel confident that their concerns are addressed thoroughly and that they receive exceptional service. Many mention that their experiences are pleasant, and staff members are considered assets to the company. Overall, Victra aims to connect customers with reliable technology and ensure a trustworthy, fun, and satisfying shopping experience.
I was just in the Verizon store on Mangrove for some basic help with my phone and Brandon helped me. He was so kind and helpful! I’m so glad I stopped in there for help! Customer service was a 5 star visit! Thank you Brandon !
March 2026
Suraf was SUPER helpful and so kind! I would definitely recommend to request him for trustworthy, honest, and helpful work!
March 2026
Jose was very knowledgeable and answered my questions well and directed me to the best available deals possible. Really appreciated his knowledge and guidance.
