Verizon in Chico offers a range of services, including mobile phones and 5G home internet. Customers appreciate the helpful staff, particularly highlighting individuals like Jose and Vincent for their exceptional service and problem-solving skills. Many reviews mention the friendly atmosphere and the ease of scheduling appointments online, with options for in-store pickup and fast shipping. While some customers experienced longer wait times during phone transfers and faced challenges with the My Verizon account, the overall sentiment remains positive. The store is committed to customer satisfaction, with staff going above and beyond to ensure a smooth experience. For those needing assistance or new devices, Verizon in Chico is a reliable choice.
Always have a great experience here! Fast and great customer service! Ava was amazing helping me with my upgrade and Joe was great as always. Will always return here for any help I need with Verizon.
February 2026
kayleen is the best verizon employee i have ever dealt with. she took care of my problem and then solved many more problems that i didn’t even know i had. she got me into great products that i didn’t know i needed and i am so excited to work with her again in the future and to have her as my go to rep.
February 2026
Kayleen is absolutely wonderful. Addressed my need, and offered me solutions that I didn't even know I needed. I would 100% recommend her to absolutely anyone
