Victra, the local Verizon Authorized Retailer in Chula Vista, CA, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's staff for their exceptional customer service. Tony, Nacho, Syah, and Caleb were all commended for their patience, helpfulness, and professionalism. They efficiently managed multiple customers, provided valuable information about promotions and services, and ensured that customers left the store with the right products and a complete understanding of their transactions. Despite being understaffed on weekends, the employees handled the influx of customers with grace. They went above and beyond to assist customers, even holding their phones in the back room while they backed up to allow customers to grab lunch. Customers have expressed their satisfaction with the store's services and have stated that they will be returning and recommending the location to others.
We just went to the otay ranch Verizon and got help from Cece. She was amazing! All of my grey hairs are from Verizon and their billing issues and she was no nonsense and fixed everything! Highly recommend her! Best person we have had there yet in 20 years.
August 2026
Ceci was amazing! Clarified my mis understanding and was able create confidence that choosing Verizon Business was the correct Direction for our small business. Great Job Ceci.
July 2026
Great place, nice and spacious. Employees there are attentive and multitask well. Thanks to Chirs i was able to get my internet and a good plan.
