Red Wing in Commerce, CA, offers a top-notch boot shopping experience focused on customer support and personalized fitting. Customers praise the knowledgeable and friendly staff, including employees like Marlon, Jorge, Diego H., and Rebecca, who are patient, honest, and eager to help. The store provides the Ultimate Fit Experience, helping customers find the perfect pair of work boots tailored to their needs, ensuring comfort, support, and safety all day long. Beyond sales, the store offers comprehensive care, including free oiling, lace replacement, and shoe repairs, making it a convenient one-stop shop. Customers appreciate the staff’s attentiveness, with some traveling long distances to receive excellent service and assistance. The store is also appreciated for its open Sunday hours and commitment to customer satisfaction. Whether purchasing new boots or seeking repairs, shoppers find this store to be a friendly, reliable place to get quality footwear and expert advice. Overall, it is highly recommended for its professionalism, helpfulness, and dedication to customer service.
My husband came in to return a pair of boots in hopes of doing an exchange. The boots my husband wanted are out of stock at this location but Evelyn provided great customer service. She offered to call multiple stores to track down the boots he wants. That is not something we expected and greatly appreciate. David also... read full comment
September 2026
Great customer service. Very helpful and knowledgeable with there boots.
August 2026
I honestly haven’t been impressed as a customer too many times but George made a lifelong Red Wing customer out of me! Great attentiveness and went through explaining my fit profile results in detail to make sure I understood the product I needed.
