AT&T Store in Concord offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers have reported receiving excellent customer service at this location. The staff is described as very sweet, helpful, and welcoming, going the extra mile to assist with any issues or problems. One customer received a spare phone to use while their new device was being set up. Another was impressed by the quick and efficient service, being in and out in just 15 minutes, unlike other AT&T stores. However, not all experiences were positive, with one customer finding the staff to be disconnected and lacking in customer service. They felt like they were bothering the employee, who only responded to questions without providing any additional information. Overall, the AT&T Store in Concord seems to be a reliable and convenient option for residents looking to stay connected, with the potential for exceptional service, depending on the individual employee.
Emily is very sweet and helpful during my visit at Atnt. Best customer service I've had so far.hope she get the credit she deserves!!! Thank you, I love my iPhone pro max
October 2023
Naj is very knowledgeable and helpful. I’m glad to find great customer service at AT&T.
October 2023
Really good experience. I definitely recommend people to come here!!!
