Big O Tires in Concord is known for its legendary friendly service and honest, worry-free tire and auto service. The staff is consistently described as super friendly and top notch, taking time to thoroughly explain issues and offer repair options without trying to upsell on unneeded services. Customers report that prices are often better than competitors for the exact same major brands, which include Michelin, BFGoodrich, Continental, Cooper, Goodyear, and others. The team provides straight talk on tires, brakes, suspension, oil changes, and other maintenance. Many customers express deep trust in the management and crew, noting their knowledge, work ethic, and ability to make customers feel comfortable from beginning to end. This trust leads to strong loyalty, with customers following specific managers to different locations and stating they won't take their cars anywhere else. Services include free alignment checks, with early, late, and weekend appointments available.
Without having a formally scheduled appointment, they were timely at getting my car serviced and new tires put on, kept me well updated, and overall very easy to work with and kind customer service. Great experience and if you’re able to work with Dave, he’ll take great care of you and your vehicle!
January 2026
Love this little spot. Fast reliable and associates are professional
August 2025
My oil change experience was swift and effortless. The service was exceptional, and Adam and the team were wonderful. The waiting area was remarkably clean and well-organized, making the wait quite pleasant. I intend to designate this location as my preferred one. Thank you very much.
