Quick Lane® at Future Ford offers a positive and friendly car buying experience, as noted by several customers. Many reviews highlight the helpful and knowledgeable staff, particularly mentioning employees like Abdul and Cristian, who provide excellent service without pressure. Customers appreciate the clear communication and willingness to answer questions, making the process feel more like a family interaction than a typical sales encounter. Though some reviews mention aggressive sales tactics regarding additional coverage options, overall, buyers still felt that the dealership made their experience enjoyable. The quick turnaround from test drive to delivery, along with a supportive atmosphere, helps ease the daunting task of purchasing a new car. Customers also express gratitude for the team’s professionalism and attentiveness, noting that they felt taken care of throughout the process. The service department, including staff like Linda G, is recognized for being friendly and helpful, despite occasional frustrations with parts. Many customers express their intention to return in the future, recommending Quick Lane® at Future Ford to friends and family for its welcoming approach and commitment to customer satisfaction. Overall, the dealership successfully combines affordability with a personalized touch, making it a preferred choice for many car buyers.
Linda G who works at the parts/service counter is very helpful and friendly in spite of my frustration with Ford parts! Oh yeah, and I love my Ford pick up truck!
August 2023
This was my first time buying a car from this dealership and highly recommend them for all the great Service people we encountered. We will definitely use them in the future!
July 2023
Not quick at all had to make an appointment on a different day
