Staples in Concord, CA, is a community-focused store that serves small businesses and consumers with a wide variety of services and products. Customers appreciate the store's cleanliness and the friendly, helpful staff. Many reviews highlight the excellent customer service, with employees greeting customers upon entry and offering assistance with printing, shipping, and office supplies. Staples is recognized as a one-stop shop for office needs, including ink, document printing, and mailing services. The addition of Amazon return services has also made it a convenient option for customers, contrasting favorably with other local options. However, there have been occasional experiences with less enthusiastic service from some staff members, though positive interactions often balance these out. Overall, Staples is praised for its extensive range of office supplies, helpful staff, and commitment to customer satisfaction, making it a reliable choice for entrepreneurs, parents, teachers, and students alike.
I always find what I need. At least once during my visit I’m asked by an associate if I need help finding anything.
November 2025
I always find it pleasant to shop at this location with Staples, the customer service is always welcoming and helpful !
September 2025
Staples handles all small technical issues seamlessly. They not only have a great product display. They can order something you need if it is not in stock and it arrives free shipping within a couple of days. It is my local, easy place to go for quick tech fixes and also large print/scan jobs, etc.
