Staples in Concord, CA, is a community-focused store that serves small businesses and consumers with a wide variety of services and products. Customers appreciate the store's cleanliness and the friendly, helpful staff. Many reviews highlight the excellent customer service, with employees greeting customers upon entry and offering assistance with printing, shipping, and office supplies. Staples is recognized as a one-stop shop for office needs, including ink, document printing, and mailing services. The addition of Amazon return services has also made it a convenient option for customers, contrasting favorably with other local options. However, there have been occasional experiences with less enthusiastic service from some staff members, though positive interactions often balance these out. Overall, Staples is praised for its extensive range of office supplies, helpful staff, and commitment to customer satisfaction, making it a reliable choice for entrepreneurs, parents, teachers, and students alike.
Customer service at Staples has always been outstanding. I feel welcomed and valued. Associates are always willing to walk me to the right area so I can easily find what I need.
March 2024
I stopped in today for a Calculator and I was assisted by Dayna. Not only did she provide excellent customer service but I noticed the store looked super clean. I was as really impressed by the cleanliness of the store as well as the customer service provided.
March 2024
Great staff and the manager Jodene is so welcoming.
