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10:30AM - 3:30PM
4425 Treat Boulevard, Concord
Shipping Centers
“Hi everyone. I want to share my experience visiting this UPS store. I had a difficult situation where, due to tariffs, I couldn't receive a package at my home address. As a result, the package got stuck in some warehouse. I contacted Jade, and she accompanied me through the UPS hotline and helped me find the package and set up its redelivery. She was incredibly polite and very professional. I highly recommend this UPS office to anyone who wants fast and high-quality service. Good luck to everyone!”
“My family has been using this business to ship everything from small care packages all the way to two kegs of beer cross-country! Josh is helpful, friendly, and very professional in every transaction. When you ship with him he will give you all the information you need to get the best rate for the time frame you need. You don’t get that at your typical UPS store. We would t go anywhere else.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“The UPS Store on Monument Blvd is a clean, organized, and very convenient location for all your shipping and printing needs. The store is well-maintained, with tidy counters and neatly arranged supplies that make the whole experience smooth and stress-free. It’s easy to find what you need, and the layout makes dropping off packages quick and efficient.
The staff is helpful, professional, and always ready to assist — whether you need packing support, printing services, or simple package drop-offs. Their friendly service, combined with plenty of parking in the shopping center, makes every visit easy and accessible.
With reliable shipping options, mailbox rentals, printing, shredding, and more, this UPS Store is truly a one-stop shop for the community. Highly recommend supporting this location for its cleanliness, great organization, and excellent convenience.”
“I had a great experience the lady who helped me had such a good vibe and was so helpful even with people like me making obvious questions! (Imagine have to deal with that all day)🤣 she didn’t hold back to help! thank you!”
“India was such an incredible help! I came in with 2 huge storage bins needing to ship them across the country. She not only helped me unload them, but also found me the best rates and handled them with genuine care! I am impressed with the customer service I received here. 10/10!!”
“I just want to thank Michelle for being so kind, courteous, and helpful. As a start up business owner, her smile and kindness made my worries away. I appreciate you Michelle! 5 star is not enough to compliment you, I am giving you a thousand stars!!!”
“Best UPS Store Around — Hands Down!
I stop by this UPS Store several times a week, and it’s honestly one of my favorite errands. Joe, the owner, runs an incredible shop — friendly, fast, and always on top of things. He sets the tone for great service, and it shows every single time I walk in.
Laiqa is fantastic — super kind, always helpful, and her sense of humor just puts me overboard laughing every time. She somehow turns a quick stop into a comedy show — honestly, she should come with a warning label: “Caution — may cause uncontrollable laughter at the counter.”
It’s rare these days to find a place where you feel genuinely welcomed and taken care of, but that’s exactly what Joe and his team have built here. Five stars just don’t feel like enough for how good they are!
Thanks Joe and Laiqa — you two make this place something special!”
7AM - 11:45PM
4424 Treat Blvd, Concord
Shipping Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“Recently been going to this spot since my business needs copies made for various things. The staff is courteous, prompt and the store is clean. I've met some of the quirkiest people while waiting for copies, making conversation with a friendly neighbor.”
“Great , reliable service, the workers seem passionate, the location is in great condition, the have seasonal stamps, rare stamps, and everyone who works there REALLY seems to be so helpful. Had so troubles with mail delivery, so asked a question and although they sent me to the main office, the lady working ( I didn't catch her name, she has long braids) was truly so helpful, she gave me a 800 number, said call this #, to figure what was going on!
very grateful they are so helpful, recommend this place if you need to buy stamps or get money orders
HAVE BEEN GOING HERE FOR YEARS.
FIRST GAVE 5 STARS, THEN UPDATED TO 3 STARS, HAVE MIXED FEEDBACK, A COUPLE OF THE WORKERS ROCK,
LAST TIME I WENT THERE THE LADY WORKING WAS A LITTLE STRESSED OUT WASNT REALLY ABLE TO EXPLAIN WHY OR WHAT WAS GOING ON, SO JUST TOLD ME TO CALL THE 800 NUMBER.”
“Passports! I had to get passport renewals for minors, and that can only be done in person. It was impossible to get an appointment anywhere, but they do walk-in passport applications here!!!
Here is what I learned and my pro tips:
-walk-in appointments MWF 9-10am ONLY
-They only take the first 20 people… (I don’t know if that’s actually just the first 20 passport, but I don’t think it’s groups)
-If you’re number 21, you’re gonna have to come back another day
-If you wanna make sure you are in that first 20, you need to get your rear end there *** early*** (the line was about 30 people along by 8:30 AM today)
-don’t think that you can show up at 9 AM and be fine, at least not at this time of year
-Come with everything already completed
-Use black ink only
-Better yet fill out your application online and print it out
-Don’t worry about passport pictures, they take them there and charge $15
-They take check or debit card for passports. No credit cards.
-They’re strict and very busy, so bring your patience, be polite and be humble to their process
-if you are eligible to renew by mail, just do it and save yourself the hassle
The lady that helped me was very down to business, but awesome! I think this post office is great, they’re all nice and helpful.”
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“I was looking to send a box to my family. Very good service, and good prices, the guy that works there was very kind and gave me all the info I needed to send and track my package. They also fix cellphones so I ended up getting a screen protector for my iPhone while I was there. I’ve had it for a week and it looks good. Highly recommend!”