The UPS Access Point location is highly praised for its friendly, helpful, and professional staff. Customers consistently mention the staff’s kindness and willingness to go above and beyond to assist with various needs. One reviewer highlighted how staff members are respectful and take extra time to connect with customers, such as helping an elderly man during a difficult personal time. Another customer shared an experience where an employee reassured them and helped with a large return, despite a busy schedule, demonstrating genuine kindness and patience. Many reviews also emphasize the staff’s product knowledge and multitasking skills, especially during busy times. Staff members like Tallissa and Julie are frequently praised for greeting customers warmly and providing excellent service. Tallissa, in particular, is recognized for her attentiveness, remembering returning customers, and offering extra help, such as holding packages for later pickup or assisting with barcode issues. Customers feel valued and appreciated, which enhances their overall experience. In addition to the positive interactions, the business is noted for fair pricing. One customer pointed out that they paid significantly less for a shipping label here compared to another UPS store that practiced price gouging. The location also maintains a welcoming atmosphere, where employees treat everyone with respect and kindness. Overall, this UPS Access Point stands out for its caring staff, fair prices, and excellent service, making it a trusted and friendly place for shipping and returns.
amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!
May 2023
Loren was a huge help today with my Amazon returns. Definitely recommend this store!
February 2023
The staff here are amazing. Tallissa and Julie always greet me as soon as I come in making me feel like seeing old friends. The team here are at the top of the game in product knowledge and multitasking at busy times. The service here is First Class. Thank YOU! ~ Mike
