Staples in Concord, CA, is a community-focused store that serves small businesses and consumers with a wide variety of services and products. Customers appreciate the store's cleanliness and the friendly, helpful staff. Many reviews highlight the excellent customer service, with employees greeting customers upon entry and offering assistance with printing, shipping, and office supplies. Staples is recognized as a one-stop shop for office needs, including ink, document printing, and mailing services. The addition of Amazon return services has also made it a convenient option for customers, contrasting favorably with other local options. However, there have been occasional experiences with less enthusiastic service from some staff members, though positive interactions often balance these out. Overall, Staples is praised for its extensive range of office supplies, helpful staff, and commitment to customer satisfaction, making it a reliable choice for entrepreneurs, parents, teachers, and students alike.
I just want to thank Michelle for being so kind, courteous, and helpful. As a start up business owner, her smile and kindness made my worries away. I appreciate you Michelle! 5 star is not enough to compliment you, I am giving you a thousand stars!!!
July 2026
Good to walk around. Sometimes it feels better to see the actual products than to shop online. ☺
June 2026
I've used Staples for several print jobs including 2 of my children's homeschool graduations. They're always lovely.
