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“Wow! Everytime I come here the staff is so helpful! Keith helped me today and was so friendly, helpful, cheery. I’ve never had a bad experience here so I wanted to make sure to recognize how great they are! I wish every post office was this fabulous! Whoever is running this place is doing a great job!”
“I love coming to this UPS Store! Emad, the owner, is seriously the best and always so helpful. Him and everyone at the location are super friendly, patient, and always goes out of the way to help with whatever I need. You can tell he genuinely cares about his customers. I’ve had such a great experience every time I’ve gone in and would definitely recommend this location!”
“I had such a great experience at this UPS Store, and I really want to take a moment to recognize Howie.
From the moment I walked in, he was incredibly friendly, welcoming, and genuinely happy to help. What stood out the most was how patient and detailed he was in explaining everything. He made sure I fully understood all the services available and what options would work best for my situation, without rushing me at all.
Howie also has a great personality — he communicates in such a natural, engaging, and warm way. You can tell he truly enjoys helping customers. His positive attitude and bright smile made the whole experience feel easy and comfortable.
It’s honestly rare to come across someone in a shipping store who provides this level of customer service. He went above and beyond, and it did not go unnoticed.
Thank you so much Howie.”
“I always come here to ship packages and utilize Amazon returns. The staff is always amazing, we especially love Mina! She is so sweet and efficient. This place can get really busy and lines go fast and there is always a smile on the staff: great energy and great place!”
“⭐⭐⭐⭐⭐
I had such a great experience at The UPS Store, especially because of Val! She was extremely professional, polite, patient, and helpful throughout the entire process. I needed to send important documents internationally to the Philippines, and she made everything go so smoothly and stress-free.
Val even took the extra time to help me get a discount by adding my AAA membership, which I really appreciated. She also assisted me with wrapping and preparing my documents properly for international shipping and made sure everything was taken care of.
Excellent customer service from beginning to end. Val definitely went above and
beyond, and I truly appreciate all her help. She is an asset to this UPS Store. Highly recommend!”
“Super fast service, very friendly and clean. Helped us with our return I was really satisfied with the service done here today. I recommend this place for any services you need”
“Subject: Sincere appreciation for outstanding service today - SNA DHL Operations
Dear DHL Operations Team,
I am writing to express my deepest gratitude to your team at the SNA operations location, with a special call-out to Elsa and our local Irvine dhl delivery courier person.
Today, your team successfully delivered a critical document that had a strict, time-sensitive deadline. Due to a missed connection, the delivery almost did not happen. However, instead of returning the package to the station, the team went above and beyond. They coordinated seamlessly to make a second attempt and successfully got the document into my hands today.
Elsa's exceptional coordination and the Irvine courier's person willingness to re-route their day made all the difference. This level of dedication turned a stressful situation into a massive relief.
Thank you all for your professionalism, hustle, and incredible customer service. You truly saved the day!
Best regards.”
“I go to UPS on Newport Blvd in CM & they are so nice & helpful. I'm a senior & they are always so patient & kind. I'm there a couple times a week because I have an Amazon shopping addiction ?The store is always clean & the employees are so organized & so quick. There are several places closer to my home but it is worth it to go to that UPS store there because they do such a good job!”
“My go-to UPS store for need of shipping out packages or returning my Amazon’s orders. The staff here is always helpful & exceptional polite.
Thank you”
“I came here to send a package, and the staff did a great job helping me pack and choose the best shipping option at the best price. It was such a positive experience! Later, I returned for notary service and again received fast and polite help. Definitely a place I will come back to!”
“We had an outstanding experience at this UPS Store, thanks to Nico! He went above and beyond to help us out and made the entire process seamless. Nico was not only incredibly friendly but also very thorough and informative, taking the time to explain everything clearly and ensure we were well taken care of. His professionalism and genuine care for customers truly stood out. If you need exceptional service, ask for Nico—he’s the best! Five stars all the way!
If you’re reading this Nico, thank you once again!”
“I often print menus for my private chef business and this printing department is great. They're always friendly and my printed products are always prepared in a high quality manner. I appreciate that they always have me check out the prints before leaving the store to ensure I am happy with the designs.”
“I came here for a passport photo, and the service was both kind and fast! They printed the photos right away. Having a dedicated space for taking photos made the whole experience very comfortable.”
“Daniel at the UPS Store in Newport Coast provided truly exceptional customer service. He went above and beyond to help us resolve a complicated and frustrating Amazon return that would have been very easy to dismiss or rush through. He took the time to understand the situation, patiently worked through the details, and helped us find a solution.
What impressed me most was not only his professionalism, but also his kindness, empathy, and genuine willingness to help. He did far more than was required, and his calm, understanding demeanor turned a stressful experience into a positive one.
We are deeply grateful for his assistance and want to recognize his outstanding service. Thank you, Daniel, for caring enough to go the extra mile—it made all the difference.”
“Love having this mailbox express in our neighborhood. Friendliest and most efficient service you can find anywhere. I would like to mention one employee in particular, her name is Beth. She has been there quite a few years and she knows her job like the back of her hand. Beth always welcomes every customer with a smile and knows many by their names. It’s like going to a country store where everyone knows everyone. With all the services they have to offer there’s no need to stand in long lines at the U.S. post office, UPS stores and other mailing service centers. I will continue to use Mailbox Express for all my packaging and mailing needs as well as shopping there if I need a Special card or small gift to give someone. Thank you for your wonderful service.”
8:30AM - 5PM
17024 Magnolia St, Fountain Valley
Shipping Centers
“Sagar was extremely helpful and friendly. This store is in a nice location across from Dutch Bros. It’s super clean, bright and spacious. Appreciate him being patient with me and my wife when we made our Amazon returns. Will be coming back in the future.”
“It’s one of the only businesses that I am super comfortable stopping by. This new Bayview Cir location has been such a major upgrade. My friends, family and I have been relying on this one-stop business for everything. They have so many trusted services that range from mail services to gift wrapping. One of my favorite things is that they scan and send you email alerts when you receive packages. Highly recommend!”
9:30AM - 12:30PM
3857 Birch St, Newport Beach
Shipping Centers
“This is an absolute must for any small business. post Box Newport has been integral to the launch and success of my small business. This is a family run business that thinks big business. Shout out to Shane and his team.”
“So easy to use for Amazon drop offs and other mailing needs. They help with postage, boxing items and copy machine. Friendly staff that are always willing to help! My “go to” for all Amazon returns.”
“Very friendly staff. They go above and beyond for their customers to make sure that they are satisfied. I dropped off a package with a prepaid label that was not readable, and they came before I drove off and remediated it right away. This is my go-to UPS. it’s also very convenient that they’re next to Whole Foods!”
“Great experience at The UPS Store! I was able to get in and out super quickly, which I really appreciated. Daniel took care of me and made sending out all of my packages fast, easy, and stress-free. I really appreciate his help and great customer service. Thank you, Daniel!”
“Extremely easy Printing, Notary, and Faxing process. Kevin was very Helpful, I will put in a good word with my friend in the company. Thanks again, will be back.”
“Excellent company! I was originally referred to someone here by my framer but he barely ever responded and I almost went somewhere else. I was then able to connect with Erik, and he was amazing! He walked me through the process and the best way to crate my art pieces so they arrived to Europe safely. He was responsive, and friendly. I highly recommend connecting with Erik for all your crate needs. I will be using them again!”
“What an amazing experience shipping the Sunday before Christmas! Fast, efficient and solved my last client Christmas gift label problem effortlessly. Thank you Ryan! You’ve made my day! Merry Christmas and Happy New Year! #shoplocal”
“The mail room has been a lifesaver for me. Excellent service. Great attention to detail. Never have had to wait in line. Very efficient. And everyone there is very personable. If you need a PO Box or notary or anything related to mailing a document go here. You will be happy you did.”
“Genuinely first time having anything done at FedEx and the person behind the counter was extremely helpful with my order. Even with me showing up half an hour til closing. Mark you're amazing bro, thank you.”
“Vanessa is one of the kindest and patient workers I’ve ever seen from any store. She was so helpful and made sure to get me in and out as fast as possible.”
“Incredibly friendly and patient staff. They clearly helped me and guided me through my international shipment. Dylan and Massimo deserve a raise for there kindness : )”
“I’m very happy with the customer service at Staples. The staff are exceptionally friendly, helpful, and patient. Every visit feels welcoming, and I truly feel valued and appreciated as a customer.”
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“Daikai has been so amazing. I am a business owner and Daikai works at the CDM location and I am so honored to be able to give him the best review ever. Talk about top of the line service. When you’re busy with a small business It’s like a breath of fresh air to be able to go in and get your printing and faxing needs done with no interruptions no problems and no weight. And on top of that, he is kind and helpful and he goes beyond the normal protocol. His service is excellent.”