“I’ve been a customer for the last few months, and I’d have to say that you couldn’t get anyone better than Erik Rios to get the best deal for your storage needs. He listens intently, is very friendly and considerate, and offers the best options for your specific situation. Clean facilities, good gate access hours, well managed. Highly recommended!!”
“It was time to upgrade a scheduled seasonal tune-up and the technicians delivered top-notch service. They arrived on time and left everything clean and working perfectly.”
“Outstanding service from Mohammad and Amir!
I had a truly fantastic experience renting a car from U-Save at the Atrium Hotel near SNA. From start to finish, the process was seamless and pleasant, thanks to the exceptional staff.
Mohammad was incredibly helpful, friendly, and easy-going. His amazing customer service made everything simple and stress-free. He was professional, efficient, and had a great attitude that made me feel welcome and valued. The car was beyond my expectations! Very clean and low on gas!
Amir was also fantastic. He did a great job explaining everything clearly and ensuring I had all the information I needed. His professionalism and attention to detail were top-notch.
It’s rare to find such high-quality service, but the team at this U-Save location truly delivered. They went above and beyond to make sure my rental experience was a positive one. If you need a rental car near SNA, I highly recommend U-Save, especially if you have the pleasure of being helped by Mohammad and Amir.”
“Pickup and drop off were both quick and efficient. My interaction with the employees was wonderful and the were very friendly and helpful. I am recommending this location to everyone.”
“We recently rented a vehicle for our business and were extremely satisfied with the service. Everything was handled quickly and professionally, and the truck we received was excellent — it really helped us with our work. We returned it today and the whole process went smoothly, exactly as agreed.
I highly recommend Penske Truck Rental! It was a pleasure working with the front desk manager who set up the rental, as well as meeting David. Great people, excellent service. Wishing you continued success!”
“Thank you for your beyond kind and professional staff. We will always remember Manthan and Adrian as being so helpful with our truck before we left. Thanks guys!!”
“The property is always super clean. The staff and management, Andrew and Anona are outstanding! I can not say enough about how fantastic my experience has been throughout the 8+ years I have been renting here. I've upsized, downsized, added extra units when I've needed to. I've rented U-boxes, Uhaul trucks of various sizes, when necessary for my changing needs. They make it easy to do for everything you might need. Transactions are easy and efficient always. They have plenty of self serve options on their App to make transactions anytime that's convenient for your schedule. You cannot find a better staff or facility to handle your storage rental needs, offering great support by everybody there. Excellent service!!”
“The customer service at this location is terrible, the pricing is also not very good and the truth is the equipment is dirty but the fact is that is how it always has been. If you ask me U-Haul is a very challenging business to run. Could you imagine dealing with customers while they are in between homes. The fact that they're doing business with U-Haul is a sign that they are not able to afford a real moving company. I watched the customer service person deal with a person that damaged a truck. They were claiming that the damaged was already there and it was obvious to me that it was a fresh dent. The yellow paint from the yellow poll the guy hit was literally rubbing off the side of the rig. The reason for the five stars is because the people that work at this particular location are working really hard. Yes I think they need better management, yes the customer service people need to change our attitudes and yes I wish U-Haul would do something about the ridiculous pricing but the fact is that this type of business is negativity every single day so you have to almost feel sorry for the people that work here. Next time I will shop around more, I will look at their competitors and I will also make a reservation much more in advance if I have the opportunity because people are leaving California more than ever and U-Haul is busy like never before. Then you add to the fire the fact that employees don't wanna work, the governor keeps giving everybody money and you end up with what we have. A place that offers a service that we absolutely need but unfortunately has created policies and procedures that are challenging and difficult because the client is also challenging and difficult. That's my opinion anyways.”
“This place was wonderful! Liliana who helped us out was a treat! She was very understanding and very kind. When there was a complication with one of the dolly's they offered us something else for the trouble! Renting a 20' Uhaul is no easy task, but she helped us through start to finish! I would absolutely recommend them, they did a wonderful service to my mother and I.”
“This is a great place to rent a Uhaul. I've rented a Uhaul from Manny three different times and he's always very helpful. Great customer service and dependable place to do business.”
“Rented a 5x5 k $58.)unit here for a few months . My friend recommended this place after he researched all storage places in a 10 mile radius. This place is a great deal but, the hours are not convenient. 9-6 So if you have a job 8-5 this place is tough. Sunda”
“The experience I had at this location vastly differed from other reviewer posts. We rented a one way cargo van from them and from the beginning, they were very accommodating to both my mom and I. Van was clean, comfortable and topped off, exactly what we reserved. We had an extra charge that was immediately refunded once notified. ALL staff members were friendly and super patient with us. A+ and Thank You!”
“This is the very best place to consider when you are looking for a storage facility. the place is immaculate and the people serving are also very wonderful. they go the extra mile to find the best unit and answer very question. you cannot louse using Extra Space Storage. the very best. Sharon”