Internet Service Providers in Costa Mesa, CA

“You've tried the rest, now try the best!!! Disclaimer, at times, this store can be busy, so, call ahead to ensure wait times meet your standards? 3rd time upgrading the families phones(3 lines), and asking for a more affordable plan option? Come to find out, an ownership change to my spouse was the most affordable option....(thank you for your service). I was first approached by a triage person to take my information and my reason for my visit which was quick as always. As soon as Joe(sorry, didn't catch his name) finished up, he let me know that there were a few people ahead of me and it would be a bit. A bit ended up being 10 minutes when he came back and started taking more information. As soon as he did, Christian O. was available and began assisting my family. It was approx. 11 AM. We broke down to Christian that we wanted to see our options to upgrade, however before that, wanted to see our plan options as I was on an old Sprint plan, that was not affordable. In the end, as I said before, we needed to do an ownership change, which he patiently mediated. His friendly demeanor made the experience seem a lot shorter than the 3 hours we were there. As other customers became impatient, the team in the store began assisting more than one person at a time. We've noticed this before, Michael, the store manager(who has helped us before) had the store clear of wait times by 2 PM, around the time we left. All in all, if you expect to be treated with respect and kindness, come here. If you like rude customer service, go elsewhere.... If we were allowed to tip, we would have.... Love the new tech, thanks Harbor team!!!”

“Finally got my screen protector replaced! They were pretty busy, but someone came over and helped me within minutes, and I was able to get in and out in under 10 minutes. Much appreciated. This location is always quick, attentive, and very friendly. Thanks again!”

“Oscar! Patient gentleman with glasses is lowkey a super hero. Has helped me multiple times. I am sometimes irresponsible with my phone. He pushes me to be better. He has definitely saved the day once again! I only want to deal with Oscar when it comes to Verizon! You rock!”

“Amazing customer service, transparent about costs and very informative on ways to save and what's best to go with. Will definitely use Blackstone Networks again!”

“I never leave reviews but Valeria C. was so amazing I had to. I went in to switch my phone from AT&T to Verizon and something happened where it stopped working in the middle of transferring the eSIM. I was already home so I went back to Verizon and realized the store was already closed. I sat outside Verizon to chat with an agent since I was connected to wifi. Valeria saw me and immediately started helping me even though the store was already closed. She went out of her way and assisted me on her own time. I felt so relived after she helped me fix my phone out of the kindness of her heart. Thank you Valeria!!”

“Just had my first haircut over at Head Line Hair with Vivi and I would highly highly recommend! I actually had my hair cut by Vivi almost 5-6 years ago at the local Supercuts and I remembered how great of job she did and how awesome she was. I was adamant on getting my hair cut again by her and was glad to find that she was still local. I managed to track her down using different yelp reviews to Head Line after all this time!5/5 and would highly recommend!”

“Hi, Yelp community! I wanted to give a stellar review to our Spectrum specialist at the Costa Mesa location, named Jasiah Zidane! Literally the best, Customer Sevice I've experienced in such a long time where it was extremely pleasant and smooth for almost 2 hours of getting Internet and mobile set up. The intention and care was excellent and Jasiah went above and beyond to make sure we left with everything that we needed to include his contact info - just in case we required extra help. It was almost like hanging with a friend who had all the knowledge and know how of Internet and setting up a new cell phone... honestly, I'll definitely go back and recommend him to friends and family because he truly made us feel, cared for, and respected for our time, energy, and effort. Best spectrum experience ever, I believe he mentioned he was recently hired to... So this is amazing on Spectrum's part to prep their employees so well and and make them feel like they're taken care of by the organization. I really appreciate companies like this and special folks like Jasiah!! my husband walked out with a new phone and everything couldnt haven't gotten any better. If you're looking for a cool experience and super fun and kind person to talk to (and help with your tech needs) please reach out to him and call the store to see when he works! Thanks!!”