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“Have you been to the new store on 17th Street in Costa Mesa? Talk about new and improved! The store looks great, very spacious with a front and back entrance and lots of staff. Everyone is pleasant and seems genuinely interested in helping. My recent experience was with Tony. He spent about 30 mins helping set up my husband’s new phone and was super friendly. I’m a loyal T-mobile customer (over 20 years) and just wanted to give a shout out to let them know that I appreciate the great customer service. Keep up the good work!”
“Amazing customer service, transparent about costs and very informative on ways to save and what's best to go with. Will definitely use Blackstone Networks again!”
“I had a great experience at this Verizon. Adrian was super helpful and he helped me upgrade to a new phone. He took the time to explain all my options, and I didn’t feel rushed or pressured to make any decisions. I highly recommend coming to this location and requesting Adrian. My only feedback is for the store to get more employees on the floor because there was 3 people waiting by the time I left.”
“Absolutely amazing service. Perry was extremely personable, knowledgeable and efficient. Pleasure working with her.
A wonderful experience was had when, frankly, I was dreading stopping in to sync a 2nd phone and line.”
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“Jose, Christian and Michael were really great to work with! So many people were in and out and their attentiveness to customers deserves all the stars. Thank you Christian for making my upgrade experience 5/5!”