Verizon’s Costa Mesa store offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff are highly praised for their helpfulness and professionalism. Elli received special mention for her knowledge and excellent customer service, helping with a stolen phone and providing her direct contact for follow-up questions. Valeria C. was appreciated for going above and beyond to assist a customer with eSIM transfer issues, even after hours, showing kindness and dedication. Borna Hamedani helped a customer switch from T-Mobile, providing attentive and professional support to ensure a smooth transition. Customers also noted that the store offers competitive prices on devices, often lower than competitors like AT&T. The store manager, Victor, along with Hector, were commended for their honesty and willingness to help, especially in assisting an elderly customer to get a new iPhone while saving money. Overall, the store is recognized for its friendly, helpful staff, quick service, and great deals, making it a positive place for all cellular and internet needs.
Alejandra was very knowledgeable and helpful activating a new phone.
July 2026
Fantastic experience, Mati was very nice and very helpful!
July 2026
Bought a new phone today. The staff here made it quick and painless. My dad bought a phone at a different store and he said it was like buying a car. This was nothing like that. It was easy and they were all very friendly
