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“I had an outstanding experience with Reza at This location . He demonstrated exceptional professionalism, reliability, and product knowledge throughout my visit. Reza made the entire process smooth and efficient while ensuring I received the best solution for my needs. His dependable service, honest recommendations, and customer-first approach truly set him apart. If you’re looking for someone you can trust for expert guidance, Reza is the one to see!”
“Highly recommend this location. Lost my phone and wallet spent days trying to get a new phone through iPhone care claims and getting my service back on. Walter was beyond helpful went above and beyond even on his days off trying to get me a new phone and service back on. His team there helped me a lot Troy and Roy great team. I been going here for 6 years and I will continue going here.”
“Super quick and helpful service.The second my Girlfriend and I walked in, one of the gentlemen IMMEDIATELY jumped up to help us.He was very friendly and personable, and gave a great explanation of how to set up my service.I saw another review claiming that the employees weren't attentive, and I did NOT find that to be true at all.One employee was busy diligently helping another customer, and the employee that was clear right away took care of us.Great experience.”
“This review is to acknowledge the excellent customer service provided by Michael. Yes, it took almost two hours to get my locked phone released by AT&T and to get my new phone set up with Cox, but Michael was very patient with us making the experience as painless as possible!”
“Title: mission impossible.
Thank you so much for my favorite company you, Bryan and Jay could make it. I loved to be here, appreciate for your big help? you made things impossible to possible ?”
“Even though it was a busy evening, I was greeted immediately. I had dropped off my iPhone for repair at Apple and I had a much older iPhone 6 I wanted to use as a backup. Omar retrieved, installed and tested a SIM card within a few minutes. He also answered a few questions regarding international coverage for an upcoming trip. A very good experience.”
“Excellent Customer Service from Cox & Angelo!
I had an amazing experience with Cox today — especially thanks to the agent Angelo. He was incredibly helpful, patient, and made the whole process so easy. Angelo took the time to explain everything clearly and made sure all my questions were answered.
It’s rare to find customer service this good, and I truly appreciate the support. Super happy with the service I received today!
Highly recommend Cox, and a special thank-you to Angelo for going above and beyond! ??✨”
“This is our go-to Verizon store in Orange County. This Christmas it did not disappoint. We made an appointment, and we were helped quickly by the amazing Adam! We had lots of questions and some complicated phone set ups, but Adam helped us find the most affordable way to upgrade and set up our new phones. Adam is the best!! Thank you!”
“Excellent service. There is a Russian-speaking employee named Janelle who helps with everything and explains all the details clearly. Very friendly and professional staff. Highly recommended.”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
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“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
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“Seth was literally the most knowledgeable, intelligent, and down to earth dude I've ever worked with in a phone store. He was practical and logical about our situation, and those are two of my favorite values in a human.
Thank you, Seth!!”