Old Navy is a popular clothing store that offers a wide range of apparel and accessories for the whole family. They have everything from jeans in 180 sizes to comfortable fleece and activewear, emphasizing great style and quality at affordable prices. Customers appreciate the store's inviting atmosphere and excellent customer service. Staff members, like Diana and Liz, are noted for being friendly, helpful, and going above and beyond to assist with questions, sizing, and online orders. Many reviews mention how staff members patiently answer numerous questions and provide support, making customers feel cared for. The store also honors online sale prices in-store, which many customers find helpful and cost-effective. In-store shopping requires masks, but customers enjoy the convenience of free pickup services. Shoppers particularly love Old Navy for its variety, affordable prices, and quality, especially for maternity wear and basics for custom apparel. Overall, Old Navy is seen as a welcoming store with attentive staff that helps make shopping easy and enjoyable for families.
Great experience today! Customer service was excellent!
May 2026
Great Old Navy location in Costa Mesa around other stores. Great selection of clothes for the entire family with great prices and discounts! ON is always a favorite!
June 2025
Liz was very friendly, polite and went above and beyond to help me with my in store purchases and orders. Thank you!