Covina Hills Chevrolet provides genuine parts and new car sales. The parts department has knowledgeable staff to help customers find what they need. The sales team is described as welcoming, professional, helpful, exceptional, informative, respectful, and upfront. They are credited with getting great deals and easier financing with lower down payments compared to other dealerships. The staff shows dedication and hard work. The mechanics are noted as honest and able to save customers money. Overall, customers report a great experience and recommend the business.