“I bought a dishwasher and washer/dryer this year via Oscar Farias; despite a few hiccups, the overall pre and post sales service was personable and satisfactory. The main issues I had with CG Appliance was that they did not have the brand/models I want to buy in stock, but Oscar worked closely with me to overcome various obstacles, including a surprise, further 2 month delivery delay from Electrolux. The installation team was also reliable, and revisited promptly to resolve a minor issue. I visited various big box appliance stores prior to my purchase, but am delighted to give my order to a local business who is able to rise to the occasion.”
“The fan belt on our dryer broke. We fixed it once a few years ago using online videos. I remember it was more difficult than viewed now on the YouTube videos. We had the difficult choice of cleaning up the garage to make a path to move in a new dryer or try to fix it again. One of the parts (pulley) did not look like what was in the videos. As soon as I opened my hand the clerk told me that Whirlpool replaced that part with another with a wheel. He was helpful and polite. It was much appreciated. He told me likely causes of the belt snapping. I was surprised that the price for the two parts with tax $32 were no more than what I saw online, in fact less than at some. We will return for other things we need in the future.”
“Excellent as always, the ones from Mexico with more staff and more variety. The variety of this branch is superior in the quality of integral kitchens. In Mexico the kitchens are very basic and tend to be run-of-the-mill”