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“I recently had the pleasure of having my blood drawn by Jennifer, and I cannot express enough how fantastic my experience was! From the moment I walked into the clinic, Jennifer's warm and inviting demeanor instantly put me at ease.
Her professionalism and expertise were evident as she explained the entire process, taking the time to answer my questions and address my concerns with kindness. Jennifer’s skill in phlebotomy is truly remarkable; she is gentle and precise, making the experience as comfortable as possible. I barely felt the needle, and she completed the procedure quickly and efficiently.
Moreover, Jennifer's attention to detail and commitment to patient care is commendable. She checked in with me throughout the process, ensuring I was comfortable and informed. It’s clear that she genuinely cares about her patients and their well-being.
I left the clinic feeling grateful for such a positive experience. If you ever need a phlebotomist, I wholeheartedly recommend Quest and Jennifer. Her professionalism, skill, and compassionate approach set her apart and make her an invaluable asset to Quest’s healthcare team.
Thank you, Jennifer, for your exceptional care!”
“This particular location in Mission Viejo (68000 Crown Valley) is awesome! They got me first stick and I am a very hard draw. And they are kind people; not just pushing people through! Give these phlebotomists a raise. They are heads and shoulders above the rest!”
“I overslept and missed my appointment. I then went in as a walk-in and the young man took me right in as there was no one waiting in the waiting room. He was very polite and very fast as I told him I had to pick up my grandson in a few minutes. He was very kind and good at what he does. Kudos to him!!!”
“No appointment, they took me right away because no one else with an appointment was there when I arrived. But there were three in the waiting room when I left. Best to get an appointment when possible.”
“Organized. Alexa drew my blood and she was OUTSTANDING. Very personable, highly skilled. Would like to have her every time. Hope she gets acknowledged by Quest for her exceptional customer service, experience, and expertise.”
“Everything/services are very good and efficient; except some minor improvement suggestion:
The audio sound too loud at waiting room lobby, it distracts my attention on check-in registration at Kiosk machine.”
“This has the only person who can draw my blood with one stick. I am 75 and drive on the crazy freeway just to have her do it. The hospitals, labs and every other places that try, leave me bruised up and down both arms.”
“Mary was very nice and was able to get my moms blood from the arm vain which is very hard because it’s hard to find the vains, also lisa was able to do the same”
“Jennifer drew my bloodwork - super gentle (especially since I hate needles) and was very personable. Walked in without an appointment and I was in and out in about 10 min. Highly recommended!”
“Today, I went in for my yearly physical bloodwork. From the front desk to Moses, everything went easy, breezy, such a pleasant experience. I also appreciated how quickly Moses was able to locate my small vein at first try. Over the years, so many had to try a few times before finally drawing blood. Thank you, Moses!”
“I didn't get all the bloodwork I was hoping to today (I think maybe my doctor's office dropped the ball on the full order), but wanted to write in about my positive experience.
I had to walk-in and was seen after a short wait. I had Leslie draw my blood and I had never had it done so well before. She used a butterfly needle, it was relatively painless, and she quickly extracted several tubes without much fuss. I was shocked at how efficient the process was. She's great and I hope to get her again when I come back. :)”
“We have been doing Life Line Screening for several years because early detection is always a good thing. Preventive health screenings are something I sincerely believe in and this company puts emphasis on screening to identify risk factors that can lead to cardiovascular disease, stroke, peripheral artery disease, osteoporosis, and other serious illnesses. Early detection is important when identifing these conditions and their risk for developing chronic conditions before symptoms are present. The tests that are administered on-site are non-invasive screenings that involve blood pressure cufffs, stick-ons for EKG, sonagram wands for artery scans and bone density and of course questions and answers. The whole process is usually completed with twenty to thirty minutes and stay fully clothed :-) How does that old joke go? Guy goes to the doctor and they have him get undressed & put on a gown & wait on a bench. Another guy waiting says: "I'm just here for a sore throat, I winder why I had to undress. First guy: "You think you're curious, I'm just here to pay a bill". lol So back to Life Screen, the whole process starts on the phone where they asks general medical questions and get some personal history and you pay in advance. They make an appointment, you get an email, then you receive a check-in phone call a day or two prior to your appointment. Then you just show up for the exams at your appointmented time and that's it. You get your results in 2-3 weeks and they can be provided to your PCP as well. There's no insurance coverage for the on-site service that this company provides and while you might think that your primary care physician could do these tests for you that might not be so easy. I might recommend that you see your primary care doc for blood work, colonoscopy or p*** in a box, etc. as the Life Screen intake person will ask you if you'd like them to arrange that for you but that could be an insurance problem. It's always a good idea to go with the resources that you've already got in place for those kinds of additional tests. Bottom line: carotid scans, cardiovascular & peripheral & aortic scans as well as bone density scans can be a good method to detect coronary disease, peripheral artery disease, osteoporosis or risk factors for stroke so I recommend these folks for good prevention measures”
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“My prescheduled appt. time worked perfectly. I showed up and was taken in within 5 mins. The technician that helped me was engaging, funny and efficient. I was in and out in nothing flat.”