The AT&T Store in Danville is known for providing friendly and professional customer service. Customers appreciate the helpful staff who are patient and attentive, even during busy times. Several reviews highlight the exceptional support from employees like Mario, Jonathan, and Daniel, who assist with phone transfers, choosing the right devices, and resolving issues such as SIM card problems or cracked screens. Customers often mention feeling welcomed and cared for, with staff members demonstrating genuine concern and thorough knowledge. The store offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to suit different needs. There are options for prepaid plans with no contracts or credit checks, and all unlimited data plans come with nationwide AT&T 5G service at no extra cost. Despite some customers having reservations initially, they leave satisfied with the service, noting that the staff under new management provides the best customer experience they've received in years. Overall, the store is praised for its efficient service, helpful staff, and a welcoming atmosphere, making it a reliable choice for mobile needs in Danville.
Fast and easy!! My rep was so awesome ! I highly recommend the Danville store
July 2023
Had a very good experience.. would recommend anybody to come here .
July 2023
I had been to this store before and was not looking forward to coming here but these guys who are here now give great service and act genuinely concern with your situation. Very profesional but make you feel very welcome and friendly. We have been with AT&T 15 years this was the best customer service I had ever receive.
