Mobile Phone Accessories near Danville, CA
30 locations found near Danville
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Mobile Phone Accessories
Mobile Phone Accessories
“Hang provided 10 star customer service. Mine was a very complex transaction and she was beyond kind and patient. I will return to this store as Hang made my experience off the chart!”
Mobile Phone Accessories
“Received a phone notification that my phone’s battery needed to be replaced/repaired. What a skilled and pleasant person! I was seen immediately and he replaced the battery while I waited, which didn’t last very long. I thanked my lucky stars!”
Mobile Phone Accessories
“Friendly staff willing to help. Unfortunately, store policy is focused on just sales, no apparent training beyond that. They were personable and did try to help as they could but in the not able.”
Mobile Phone Accessories
“Bought an unlocked phone from here that I can use in any country!! Got it for a great deal. Stop by & check them out. Great customer service & very helpful”
Mobile Phone Accessories
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
Mobile Phone Accessories
“I cannot say enough about U & Iphone!! 10 stars across the board….. for Service, pricing of phone/iPad repairs, ability to do what Apple cannot or is willing to do.His share of product care/options is invaluable.Owner is kind, extremely knowledgeable, great at diagnostics, patient with a non techy!! Swift with ALL repairs—He is absolutely brilliant and if it can be done, HE CAN DO IT!I am a longtime customer after finding his shop in Hayward years ago by accident. Urgently in need of help, Apple said they could not repair the iphone speaker and I needed to “buy a new phone”. While he could make no guarantees, at a very, very reasonable cost, he made the necessary repairs and it worked perfectly for the entire lifetime of the phone (until it was stolen 6 yes, SIX years later!)After dropping my iPad numerous times, he totally reamed the entire case, reshaped it and replaced the screen. Again Apple, said “no can do”He “kindly” recommended a better protective case (not purchased there) to handle the drops!A sole proprietor shop, local in CV, he knows his stuff, providing stellar service, pricing and excellent diagnostic/repairs … patient and accommodating with questions.I asked him if I needed a new phone— have an old 8— his response, “no” — it is fine!!”
Mobile Phone Accessories
“There is a very knowledgeable guy in the store named Chris. Go see Chris and you won’t regret it. He takes his time and he knows most of the rules and regulations patient and polite.”
Mobile Phone Accessories
“Best experience ever, I went in to get a new iPhone. Ethan went above and beyond to make sure I got the best value for the money. He tapped into every deal available, and I walked out with a new IPhone, Apple Watch and Tablet!Thank you for your service Ethan!”
Mobile Phone Accessories
“Kaylee and Monet were both so kind and patient with the entire process. They explained the breakdown of payment and shared all options. Definitely would come here again and recommend to my family and friends! :)”
Mobile Phone Accessories
“Ms Sarah Elliott,Was very welcoming and patient while assisting both myself and granddaughter with our purchase of a a new cell and adding a new line to my existing account. I would definitely refer to her as a awesome customer service representative !!Thank you Sarah!!”
Mobile Phone Accessories
Mobile Phone Accessories
“Jeff was absolutely amazing. I’ve had a problem with my yahoo password.. even calling Att. And they couldn’t fix it. But Jeff at the Att store solved my problem in minutes. He’s a superstar”
Mobile Phone Accessories
“I went in to get help on transferring my photos and apps after getting a new phone. I have several questions and they helped me with my account and come out with a new phone. They also took care of my aunt who needed accessories and possibly a new phone. Dhillon and Morgan were the amazing and professional employees. Will come again!”
Mobile Phone Accessories
“Randy was awesome! Went in to San Ramon store to change my moms service from AT&T to Verizon, Randy helped us out, he was patient, we got the AT&T unlocked and mom was on Verizon net work right away thank you Randy for your knowledge and a seamless switch over!”
10:00 AM - 7:00 PM
4747 Hopyard Rd Suite E-07, Pleasanton
Mobile Phone Accessories
“Kevin is a very successful consultant, I was amazed that he took care of 5 customers at the same time and he solved my very big problem, thank you very much to Kevin”
Mobile Phone Accessories
“The 5-star rating is for Hugo. An extra-ordinary customer service experience. This gentlemen is welcome in my home he is such a good and kind person. Truly exceptional and will go down as one of the most helpful business representatives I have dealt with in any capacity. Thank you!”
10:00 AM - 8:00 PM
1521 Olympic Blvd, Walnut Creek
Mobile Phone Accessories
“Had no idea this location was even here! Glad we found it as we were able to walk over from Apple Store to get new watch set up with cellular (transfer from old watch to new watch). Dee went above and beyond with her customer service. She not only helped us to transfer the cellular to new watch but was able to correct the issue the service person caused (they cancelled our existing cell service #). Dee was quick to get things back in order for us and even offered to help set up the new watch to ensure it worked correctly right down to putting the new band on for us! She was so professional, patient and kind! Good service is hard to be found and she was absolutely a pleasure to work with. Thank you Dee!! You were so nice and patient. We definitely will drive back out to this location to have service she provided.”
Mobile Phone Accessories
“They were awesome. And patient. They explained everything to me so that I understood what I was getting and I got a free phone. My Metro store was Latino Wireless but since they no longer have Metro I will consider this my new Metro store. Thank you for all your help.❤”
Mobile Phone Accessories
“I switched carriers to AT&T mobile and firstly, I already see the superior service, speed and reliability compared to my previous provider, Xfinity. Yes, I'm paying a bit more now but you get what you pay for and Xfinity could not have provided this higher level of service (both in technology and customer care) even if they tried. The AT&T website, clarity of billing, ease of managing your account and overall customer service is far superior in leaps and bounds. It's only been a short time but if this reliability and quality continues, I will be a loyal long term customer for sure. Lastly, the store representative who assisted me named Safi S. in San Ramon, CA, was knowledgeable, friendly, efficient and very helpful! I realize even though it’s someone’s job to try and upsell and I was asked about other services, I didn’t feel pressured and this always makes things much less stressful or frustrating. Overall, I can clearly see the value of AT&T’s services and customer care so if you are on the fence about switching carriers, do consider AT&T for all of the above reasons.”
Mobile Phone Accessories
“I want to give a shout out to Cynthia for her extraordinary dedication to her work! January 6th, I walked into the store, to take a number in line. The line was out the door, and of course I was in a rush to attend a class. I asked the customers in front of me to hold my place in line, and shopped Nextdoor. When I came back, I was next in line. Cynthia is an amazingly patient employee with incredible ability to multi-task. She was all alone working the crowd. Once I reached my place at the counter, she happily worked on my phone along with TWO other phones simultaneously. Cynthia goes above and beyond her responsibilities. Your company is blessed to have such a hard working girl! Give this girl a raise. Best of all, I wasn't late for the class I needed to attend across town. I'm so grateful for her diligence.”
Mobile Phone Accessories
“Boost mobile is good. It just needs to be the first to offer top phones for cheap.Something like this, something that will help the people and we're struggling. Seems like all of our utility bills just like nine times the regular price LOL so somebody somehow has got to cut some slack and make the cheap.”
Mobile Phone Accessories
“Came in with a minor problem that I thought was major not only was this matter handled quickly and efficiently the gentlemen that were there in store were so nice ! Thank you so much !”
Mobile Phone Accessories
“Tameka is the best customer representative out there! She is patient, friendly, honest, and transparent; she constantly reminds you that she is there to help and support you. Her energy made me feel great about my switch to AT&T from Verizon. Such a friendly welcome! I'd absolutely recommend working with Tameka! Thank you for your help!”
Mobile Phone Accessories
“Honestly I've never had the best experience today with AJ and Sam they are very knowledgeable and really do know what are they doing and saying when they explain to you. They need a raise!!!”
Mobile Phone Accessories
“superb customer service from emani! she was so helpful in getting my mom and me set up for our new iphones - she was very patient in answering any questions we had. was able to explain things in a matter i could understand lol. despite the crazy busy-ness of the store on a sunday afternoon, she was remained so kind!”
10:00 AM - 8:00 PM
2390 Monument Blvd Ste B-2, Pleasant Hill
Mobile Phone Accessories
“I see that this store has a lot of mixed reviews. I can't speak on behalf of the customers or the employees, but I can let you know about my own experience at this store. I recently came in with 2 separate issues; one was about my phone bill and the other was my internet. Both issues were resolved immediately, and I even had my router upgraded for free as well as my site visit (150 dollar fee) waived. The gentleman that assisted me was David Escalante. Give this man a raise!”
Mobile Phone Accessories
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
Mobile Phone Accessories
“Every time I go into this store, the employees have great customer service. I’m an older millennial so they are able to answer a lot of my questions on gift ideas for kids in my family.”
Mobile Phone Accessories
“I have an iPad not displaying at all. I brought it to the nearest repair shop for help. The reception lady Alexka did an initial plugin and found the device did not have any charge, and the charging sign did not appear. I left the device there for an evaluation. Two days later, I went back to ask for the result (called but no answer). The tech in the back had already finished the diagnostics and found out nothing wrong with the unit, and there was no charge for the service. The whole process was smooth and very professional. I will come back for any future repairs. I did tell Alexka to update their telephone number because unanswerable phone will definitely affect their business a lot.”
“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”