{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“We purchased 2 phones from this Verizon store within a span of 10 days - both my wife's and my phones were eligible for an upgrade. We worked with Faisal and he was fantastic - patient, helpful and gave us several options to select the best phone and plan. I also worked with a couple of other folks there and they were all very helpful, but Faisal was particularly efficient and knowledgeable. I have been a Verizon customer for 25 years now and been to multiple stores - most have not had a bad experience, but this one stood out for me as being truly exceptional.”
“My mom and I had a great experience at the Lafayette store. There was a short wait time (I usually go to the Corte Madera store where there is a long wait time). All the employees were nice, but Johanna, in particular, was extremely patient with my mom and me as we got my mom a new phone.”
“Found this hidden gem on YELP and couldn't be happier with the service and price!!! Yama and Jim work fantastically together to make sure everyone is happy and electronics are FUNCTIONING!! The turnaround was quick, and these guys know what they're doing!”
“Rhea at the Dublin store is phenomenal! So friendly. So prompt and gray with dealing with multiple people at the same time. Couldn't have had a better experience”
“Josh was such an amazing service provider. I have never in my life had a better service from Verizon than from this store and from him. He is the reason I continued my account with Verizon. We need more Josh’s in this world ! God bless him”
“Absolutely wonderful and fantastic staff here! Felt like they really cared and wanted to help with my issues regarding my refurbished phone! Shout-out to Bree for her kindness but also professionalism!”
“Get Marquis a raise!! Very helpful and knowledgeable. Marquis and his Manager provided great customer service for my upgrade. One of the best experiences I’ve had at an AT&T branch”
“Alaina is amazing! Super knowledgeable, helpful, friendly and very patient with neophytes like me. I really appreciated her help and will only work with her for any future needs.
I returned to the store two days later because I had questions about how my bill was showing. Stephanie was super knowledgeable and helpful as well. This is a great store!”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Mansoor was a huge help—very patient and polite throughout the entire process. He took his time assisting me with my upgrade and made sure everything was transferred smoothly from my old phone to the new one. He even double-checked that all my emails were set up and working perfectly.
I really appreciate how the team at this store goes above and beyond to help customers. It’s a completely different experience compared to some other Verizon stores, like Walnut Creek, where it often feels like they don’t have the time to assist you properly.
I highly recommend coming to this location.”
“My customer service experience at Victra Verizon Authorized Retailer in San Ramon was excellent. The store is conveniently located at Diablo Plaza. Mustafa was very helpful and did a great job handling our transfers efficiently and professionally”
“Five stars for Trew! I helping my elderly father with a complicated account issue which had gotten more complicated when dealing with reps over the phone, so we came into the store in person. Trew was incredibly patient and kind. She helped us navigate everything. Thank you, Trew!”
“The AT and T store at Ygnacio Valley are, the best! The staff are highly educated on the products. They are patient in explaining each individual product. I can tell that Jesenyia and her manager were trained well! They are the best. They were patient with us, my husband and I are of an older generation, and we both upgraded to new phones. We are highly satiated with the service we got!”
“Amazing staff. Ali Fathi was the person who took care of us. A very knowledgeable and kind and caring person.
AT &T is lucky for having him.
Thanks again Ali for your amazing service.”
10AM - 5:30PM
20638 Patio Dr, Castro Valley
Mobile Phone Accessories
“Has fixed my iPhone and iPad screen, he also replaced iPhone screen after I had some issues for free. Reasonable pricing and service is done fast. Would recommend”
“Carlos was soo very helpful. Much better than my previous phone purchase at Vallejo store. Reassured me that I should not have to switch phone service. He immediately noticed I was 25-year customer. And treated me top notch. Thank you!”
“Amazing service by the representative and manager who assisted me with getting my internet air service! You guys were really nice and patient with me I really appreciate that, I’ll definitely be coming back thank you for all the help.”
“Honestly I've never had the best experience today with AJ and Sam they are very knowledgeable and really do know what are they doing and saying when they explain to you. They need a raise!!!”
“An over the top exceptional experience with the one & only Claudia who is the sales associate with Boost office. You are so fortunate to have her on your team. Never let her go! Claudia was instrumental in setting up my significant others cell phone . Bless her forever.”
“By Far the best Metro by TMobile store front on this side of the Bay Area! They are a very knowledgeable team that understands its customers and their needs. They dont try to Upsale, they get you the best deal for your hard earned money. They are the definition of teamwork making the dream work because they all understand the dream! Thanks again for all your help. Deals change all the time, go check them out while the deals are hot!!”
“Needed help with a device and stopped by the Apple Store at Stoneridge. Despite how busy the store was, the entire process was smooth and efficient. The staff was welcoming, knowledgeable, and genuinely interested in finding the best solution rather than rushing through the interaction.
What impressed me most was the level of patience and expertise. Every question was answered clearly, and the associate took the time to explain my options in a way that was easy to understand. The customer service felt personalized and professional from start to finish.
The store was well organized, easy to navigate, and had a great energy. It's clear the team takes pride in creating a positive experience for customers, whether they're making a purchase, getting technical support, or simply learning more about a product.
I left with exactly what I needed and a much better understanding of my options. Experiences like this are why so many people continue to trust Apple for both products and support. Highly recommend the Apple Store at Stoneridge!”
“I want to give a shout out to Cynthia for her extraordinary dedication to her work! January 6th, I walked into the store, to take a number in line. The line was out the door, and of course I was in a rush to attend a class. I asked the customers in front of me to hold my place in line, and shopped Nextdoor. When I came back, I was next in line. Cynthia is an amazingly patient employee with incredible ability to multi-task. She was all alone working the crowd. Once I reached my place at the counter, she happily worked on my phone along with TWO other phones simultaneously. Cynthia goes above and beyond her responsibilities. Your company is blessed to have such a hard working girl! Give this girl a raise. Best of all, I wasn't late for the class I needed to attend across town. I'm so grateful for her diligence.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“A gentleman by the name of Andrew (as well as multiple other staff I didn’t catch the names of) helped me upgrade my phone via the trade-in offer, and honestly, this was by far my best experience at an at&t store. All of the staff were extremely friendly and personable. Service was fast, and more thorough than expected, though it’d been years since I’d been to an at&t store, so maybe that’s the norm now. Anyhow, I digress, the service was top notch, from now on, I’ll be making the ~35min drive to this specific store for my at&t needs.”