“I went into the store to because of an issue with my bill. Tiger was very courteous and helped me address my problem to the best of his abilities. Very nice young man. I will look for him again in the future.”
“A+
10/10
After accidentally dropping my Samsung Galaxy S21 in a pool, I was convinced it was done for. It wouldn't turn on.. The phone had years of family photos, messages, and memories on it, so I was pretty stressed.
I brought it to University Wireless, and Frank was incredible upon walking in. He took the time to explain what had likely happened, what my options were, and what he realistically thought the chances of success were. He was knowledgeable, honest, and never once tried to upsell me.
To my amazement, Frank brought my phone back to life. My daughter asked if he had magical powers (like Elsa, her favorite right now). Not only did he repair it quickly, but he also charged an incredibly fair price. I will be back and HIGHLY recommend him and his shop.
Finding someone who genuinely cares more about helping people than maximizing a sale is rare these days. You can tell he takes pride in his work and treats every customer's device like it's his own.
If you have any issue with your phone, whether it's water damage, a broken screen, battery problems, or anything else, do yourself a favor and go to University Wireless first, The best shop in Davis I have been to yet (been here 6 months) and that includes restaurants etc. Frank earned a customer for life,.
Thank you again, Frank. You saved my phone, my photos, and a whole lot of stress. Businesses like yours deserve to succeed.”
“When you work with cell companies you expect good service but T-MOBILE surpasses that! Excellent customer service, knowledgeable staff, in the stores as well as by phone. I will be celebrating 23 years as a customer. Unfortunately, I never got the iphone I wanted but I've received the best customer service I could ask for. Thank you T-Mobile staff.”
“I want to thank the guy who works at Xfinity, Shaq. We came five times to get the promised SIM card for using their router, and only on the fifth occasion did this guy help us. He's one of the truly competent workers. Thank you!”
“I had a great experience with Mike and Max switching my phone plan from T-Mobile to Verizon. I was able to bundle my internet, subscriptions, and phone service for almost the same price as my old bill. I got two new iPhone 17s PM as well. They paid off my old phone as too. Which to be clear, you had to pay for upfront and they reimburse you later. It was a bit expensive to switch but my service is great on the new side of town. Thank you again guys. I look forward to doing business with you again.”