Horrible customer service, agent seemed like they don’t want to be there. Made me feel like a nuisance when I was trying to purchase a new phone. These people are the opposite of salesmen
November 2023
Poor customer service. Stood in line for 15 mins to simply return a modem. No communication from any of the three service people there.
August 2023
Horrible service - we have been without internet for 3 days in what has been called planned maintenance - no explanation, no notification, and still no internet.
