“Teresa and V made my day!! They were so helpful. I needed to send a package for my husband who has been deployed and I was so stressed since I had never done it before and couldn’t understand a thing in the website. They told me everything I needed to do, provided alternatives, were kind and patience. I don’t have words to express how helped up they were and the stress they took out of my shoulders. Please either promote them, give them a raise, a bonus or something!! USPS needs to make sure these amazing people are well treated so they keep being the amazing humans beings they are!”
9:30AM - 5PM
135 Liverpool Dr Ste A, Cardiff
Post Offices
“I don’t leave reviews a lot…never crosses my mind. Usually, when I go into government businesses, I naturally expect a bit of hostility and a general experience. The second I walked in this morning, the 2 gentlemen working made me feel SO welcome. I came for the simplest thing, but I left with such a positive impression. Literally just so kind, welcoming, and helpful. After I left, I needed to give these men their flowers. If I was a business owner, I’d be so lucky to have them working with me. Their smiles and warmth changed my mood around!”
“My friend and I went in to get passports this morning for the walk-in appointments and there were a loooot of people. The woman doing passport appointments, Christine, was wonderful. She was kind, quick, and extremely helpful with questions we had. I totally recommend the passport area of this USPS.”
“There are the most wonderful people work here: always friendly, efficient, polite, and sweet. All of the employees are very professional, and yet very personable. I love coming to this post office. People are what makes the business great, and you guys are doing incredible job, especially during holiday craziness! I have no idea how you guys can stay on track with this kind of work overload, but you manage effortlessly. Much respect to you guys!”
“Absolutely the most helpful, most reliable, and friendliest place in San Diego for shipping and mailing things. I don't even live nearby, but it is worth the drive. I've been doing business at this shop for several years and I cannot recommend it strongly enough. (They also have a fun stationary/gift store with lots of Sanrio and Pokémon products.) 10/10”
“This branch is usually excellent. I actually avoid the post office in Del Mar and travel farther to Solana Beach. But recently as the line grew, the only employee working the counter finally rang the bell for more help. A slovenly overweight man appeared to ask if anyone were just picking up mail. Hearing none, he departed. This is SOP for postmasters who NEVER roll up their sleeves to wait on customers. He had apparently directed the only other employee to empty trash and process packages instead of attending to customers. No one would ever run a business this way except the government, in particular, the U. S. Post Office.”
10AM - 1PM 1:30 - 4:30PM
1160 N Coast Hwy 101, Encinitas
Post Offices
“I've had a PO box here for 2y now. Initially the one worker there was a woman close to retirement who I guess never filed any of my PO box paperwork from when I originally got it (this became an issue later with a name change and documentation) or gave me the door code for after hours. But she left a while ago and there's a new guy who's on top of things and great.
Prices of po boxes change but when I got one here this was the cheapest option in the area because it's small and not a 24h or typical big post office - however for PO box renters you get a door code for after hours so don't worry about it not being open as late if you're just picking up mail.
Otherwise no complaints, and unlike where I last had a PO box(rsf and pasadena) I've never had an issue with package theft here or misdeliveries. The 2 times there was a package issue had to do with a site not letting me add the PO box 4digit zip ending so they didn't know whose box it belonged to - but found my name and just called me.”
“First time visiting! Went on a busy Monday morning around 930am. I had 30 envelopes that I had to mail out for Father’s Day. I waited in a line for less than 5minutes. The postal agent took good care of each envelope printing out stamps for each one. My experience overall was good. I highly recommend this location.”
8:30AM - 5PM
16956 Via De Santa Fe, Rancho Santa Fe
Post Offices
“I come in here at least once a week and have been for years. I’ve never had anything but kind and efficient customer service. It baffles me why the ratings for this location are mixed.”
8:30AM - 3PM
45482 Elrod Ave Ste 3, San Diego
Post Offices
“Like most Military bases this base has a Post Office (staffed by civilians but mostly military personal) and is only accessible to those who have base privileges. No need to give it 1 star because you can’t access it. The staff is very kind and professional. I like to go to this location because it is clean, good parking and even when busy they move the line along quickly.”
“What I can say is that they have always been very helpful when it comes to locating my packages. Several of the couriers on foot have been great people. The post office also operates out of the annex and they appear short staffed all the time. I hate waiting too, but the staff that works here are human too. They are mountains more helpful than UPS or FedEx has ever been to me customer service wise.”
“I needed help sending a package to Japan and making sure that I had the right address information entered in the correct boxes on the label and customs form since their address format is a little different than ours -- I didn't want to risk writing something wrong and have my package end up at the wrong place. The first woman I went to at the counter said she couldn't help me and turned me away, but ✨Mack✨ stepped in to save the day. He is from Japan and was very knowledgeable in helping me to decode the address and make sure I had everything correct. I was very nervous and messed up a few times but he was very patient with me. He is a treasure; I wish my local post office had someone as helpful and patient as him!
ありがとうございました。大変助かりました。”
“Location is pretty strange and parking is odd, but overall had no issues picking up a package here. Wish they opened earlier. Got here 10 minutes before opening at 10am, an employee opened the door and got my package pretty quick. By the time they opened I had my package within 10 minutes.”
9AM - 1PM 1:45 - 4:30PM
8861 Villa La Jolla Dr #505, La Jolla
Post Offices
“People should know that the staff has nothing to do with the location closing. If you need to complain, go to the usps.com or call the 1-800 number provided in the site. And if you are in a hurry to mail something do not arrive at closing time; manage your time! People should have their packages ready to ship. Not arrive with the label not pasted to the box or the box not closed properly expecting the staff to do it for you. If you have not pasted the address label or your box is opened then buy the tape and do it yourself. The post office is not a place to acquire free merchandise, the post office is a place to bring your prepared packages and they will kindly "mail it" with the appropriate stamps. That is their job, they are not your maid or your secretary! And do not compare the post office with fedex. Of course fedex will prepare the package for you; but it is not for free, they are charging you to do it! Save your money and dont be pretending for other people to do your work and then complain because it was not done to your standards! A lot of lazy people! People should stop complaining just because things do not accommodate to your lazy standards. And if the front cashier says that she knows there is no package in the back for you is because SHE KNOWS! Never think she is being disrespectful by not walking to the back and coming back and saying the same thing. They work there and they know what is there and what is not there! I believe they do a great job with what they have! They are employers like you and me! And they do their best to help you with your attitude!”
1:45 - 4:30PM 9AM - 1PM
8861 Villa La Jolla Dr #505, La Jolla
Post Offices
“I sent my package via Media Mail here at a very reasonable rate. I tried PostalAnnex the other day—there was no waiting, which was nice—but the price was double.”
“Brandi went out of her way to find packages that I dropped off earlier to double check that each of the 5 packages was going to the right address. Great service with a smile I’ve always had a good experience here!”