DSW Designer Shoe Warehouse is a large store with a very big selection of name brand shoes, handbags, and accessories for men, women, and kids. Customers find brands like Nike, Cole Haan, and Sperry at some of the best prices available, with additional steals on the sale racks. The atmosphere is clean and the employees are frequently noted as being hard-working, friendly, knowledgeable, helpful, polite, pleasant, and professional. The store's Rewards program offers perks to members. While the inventory is generally great, some customers note that specific sizes, like women's size 10, can be limited in store, though ordering is an option. The Dublin, CA location is praised for its convenient location near other stores, its super service, and for having more inventory than other locations. A noted drawback is that some stores, like one that closes at 7:00 PM on Friday, have hours that can be a bit challenging.
I went to return a pair of shoes I had bought online. Quick, easy transaction.
June 2024
They have reasonable prices, but lack in the customer service side of things. At least that was my experience here. I think it gets lost on some employees, if customer service is not an added factor to your purchasing experience, you might as well make a purchase online instead.
May 2024
I was looking for sandals but they were mostly flip-flop style or with high heels.
