Metro by T-Mobile offers prepaid plans and phones from Apple, Samsung, and OnePlus. The staff is very friendly and helpful, with specific associates noted for being patient and kind while helping customers set up new phones and recover accounts. The manager is also very helpful in providing information. The store is clean and organized with a good phone selection available. Some customers report that, despite helpful staff, certain problems can remain unresolved after multiple visits, leading to frustration. The overall experience leads many to recommend this store and location for its service.
