Citi Bank has the worst customer service I have ever experienced and I do not recommend banking with them in any way.
February 2020
Terrible customer service experience. The teller was too busy cleaning gum off the counters to help me. The teller who finally came out to help me, didn't know how and ended up asking 2 others if they knew how to help look up my account. This branch is disorganized and has an unpleasant odor to boot. Do what you can to... read full comment
March 2019
Newley remodeled store is nice. The selection is good. The customer service is great. The reason I only gave to stars is the parking lot layout creates a chaotic environment . I'm surprised a major accident hasn't occurred there.