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11:30AM - 4:30PM
941 Broadway Suite G, El Cajon
Jewelry Stores
“Amber was absolutely amazing her expertise and her knowledge regarding the watch. I purchased along with offering the warranty was just what I needed. I need this watch so bad and her customer service skills outshine the sun.”
“Milton at Westfield El Cajon CA Location was Absolutely Positively an Exceptional Sales Person!!! I Plopped down over Two Grand and Yet I Left the Establishment Still Smiling!!! Dana cashed me out and Her Bubbly Personality Kept me Giggling!!! Sheila Offered to mail me a certificate with no hesitation! Suzanne was a continual Genuine Smile!!! All on Christmas Eve with Nasty Society Already takin it's Toll on the Whole Family theirs and mines!!! Still Loving and Kind!!! Thank You Immensely for Allowing Me and Mines to Become Part of Kevin's Jewelry's Familia!!!!”
“I got engaged in November 2024, and my fiancé picked out a beautiful Vera Wang ring from Zales in Sacramento with my mom. In February 2025, we brought the ring to the Carlsbad, CA location for its initial inspection, cleaning, and resizing as part of the warranty process. After bringing it home, my fiancé noticed that the signature sapphire on the inside of the band was missing. Unfortunately, we live over 40 minutes from the nearest Zales, so getting back in right away was tough.
Today, we visited the Zales in Parkway Plaza to get the next required cleaning to keep the ring under warranty. That’s when we met Jackie — and I’m so grateful we did. Upon inspection, Jackie informed me that the Carlsbad location had never actually registered the ring or cleaned it — they had only resized it. I immediately felt overwhelmed and broke down in tears. Jackie was incredibly kind, understanding, and reassuring. When I explained the situation with the missing sapphire, she didn’t hesitate to assure me that they would take care of everything.
Jackie’s professionalism and compassion turned a very stressful moment into one filled with hope. I left feeling heard, supported, and truly cared for. I plan to return in the coming week for the next steps, and I genuinely look forward to seeing her again.
Thank you, Jackie, for going above and beyond.”
“At the moment I walked in I was recognized and welcomed. Also, I brought an extra jewelry just to get a good amount of loan and just with one piece I was able to get a good amount. The service was excellent and quick. I will keep coming here for more years.”
“Came in the store twice with my boyfriend and Spencer has an amazing customer service he went above and beyond with helping our purchase, if anyone heads to the store ask for Spencer!!!”
“Every time I come here, Layla is so knowledgeable and remembers my size. She still remembers that His Royal Highness, Prince Adam Bin Alwaleed is her best customer. Man, I love her husband too! He is a good man!”
“Omg I can’t say enough about this shopThey have all the styles I like in affordable prices you can’t believe , god when I go there I don’t know what I have to chooseMany varieties with amazing quality”
“I love this place! The owner and his wife and baby Lilly are so kind. my wedding ring is absolutely gorgeous ? custom made, low price, very fast turn around! I will definitely recommend him to anyone? Thank you from the Beckett Family ?”
“Went there today to sell some old 14k jewelery. Went by 3 other stores. They offered closest to spot price. Got paid cash. Was in and out within 10 min. David helped me. The process was super simple and I feel like I got a fair deal unlike the first 3 places I went.
Thabks David”
“I had a great experience purchasing a gold necklace here while visiting from out of state. Amanda and Jack were incredibly helpful, friendly, and knowledgeable. They made the whole process easy and enjoyable. I’m so glad I stopped in and would highly recommend this store!”
“I was about to get a lobe ear piercing,I was scared but the women with light hair , she was amazing, I felt so comfortable,I love this place, I paid 70 dollars(60 for a ear rings) and 10 actually for a piercing, but it's so good actually I'm so happy”
“only took 30 minutes to fix my watch and they even adjusted the times and dates for me love the service here, if karla is in just know you are going to have good service ??”
“I had an amazing experience with Royalty Jewelry !They made me a custom necklace, and it turned out absolutely perfect. The craftsmanship and attention to detail were incredible, and they really took the time to understand exactly what I wanted. They also have a great selection of beautiful pieces in the store, so it’s easy to find something you love. The whole process was smooth, professional, and friendly. Highly recommend them if you’re looking for something special and personalized”
“Their costumer service was outstanding I was being helped by Faten, and she was really patient and friendly. They had a lot of options to pick from. Overall great experience”
“The bast service every they are all friendly and they make the customer's happy when they speak to them I like to buy from them
Only because they are very cheap and good coalte.”
“Clean, quiet and relaxing place, and the lady who’s doing eyebrows is really professional, amazing at the job she is doing, I am going to this place since 10 years ago and always been impressed”
“Just went in today an got my self a Cuban link chain an my wife a pair earrings an chain for valentines great prices an variety will be back to buy some western shirts I liked thanks nacho an his team”
“Luis always provides amazing customer's service. He ensures to help me find the right piece of jewelry I am looking for every time I visit. I always make sure to pass by Liz's Jewelry every time I am in town. Strongly recommend!”
“Hidden gem for sterling silver turquoise jewelry that is Native American made or inspired. I got a great deal on a bolo and was impressed by the rest of their inventory. The owner was very nice and the other 2 women working were attentive & helpful. I will definitely be back! Btw this is located inside the mall across from Victorias Secret. The mall map was incorrect/not updated.”
“I will be a customer for life! I came here while was shopping around for an engagement ring and was blown away by their craftsmanship. Hend and her team were able to create a beautiful ring that my fiancée and I love, and they were so kind and helpful throughout the entire process.”
“Thanks for the great work! My wife was looking for a customized item, and the whole experience was excellent. They were professional, honest, and delivered high-quality work exactly as promised. We received everything in less than a week. Highly recommended, thank you again!”
“Excellent service and beautiful jewelry! The staff was helpful and friendly, and I found exactly what I was looking for. Highly recommend El Cajon jewelry to everyone I give a shout out to the owner and his son they're very welcoming and very nice people.”
“I had an amazing experience with customer service about a month ago. I brought in my grandmother's ring for repairs and needed to confirm whether a fish pendant was 18K. I received great help and was treated wonderfully. I will definitely return here if I ever need any repairs again. Thank you both:)”
“Rigo was not only professional, but very kind and patient. He helped my wife pick out a wedding band for our 1 year anniversary. My expectations were exceeded !!! Thank you Rigo ?
Great place with awesome selection too!”
“Tesa helped me. She was so kind and patient. I came in looking for a gift for a friend and walked out with also a gift for myself. The sales rep showed me many items in their collection, I ended up getting some beautiful hoop earrings and a bracelet for myself. Now I will have to return again and get more charms. Overall, I had a good experience and felt the staff was very attentive to my needs.”
“Very good experience with Clair!! My daughter got her nose pierced and me my tragus pierced. She was very professional and answered all my questions. i cant wait to go back again to do my other tragus!!”
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“Had Josh help me out today and was refered from a good friend of mine to come he was fast efficient and got me 3x what another shop offered great group will be returning from now on there my pawn shop. Thanks guys!”