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“Gerald was such a great help has the honest and sympathy customer service it really does show . Made my wait time in line such a great and quick experience. Thank you Gerald God bless you”
“Best experience I've had ever. Valeria at the passport window was amazing! She made me feel like I was one of her nieces! So helpful and friendly! Anyone looking for a passport service make an appointment here!!”
“Ben went above and beyond with helping me with my passport renewal. He was quick and knowledgeable. This was my first experience at this post office since moving here, and I am grateful it was such a positive one!”
“I always go to Bonita USPS to send mail to my family and friends here and international. Everyone there is always so nice and helpful. One person I have had frequent contact with is a lady named “Mylene” She is always smiling, so helpful no matter what I ask she patiently helps me and always greets you with a smile and very nice conversation. She gets the job done quickly and efficiently. Love going into this post office. Thank you Mylene and all staff keep up good work.”
“i dont usually make reviews but i have been to many post offices to drop off packages from my online shop and their workers are fast and efficient. if i drop off a package, it will be shipped THAT DAY! this is my primary post office because when i use other post offices, i typically wait days for them to be shipped. thank you staff!”
“This office its so efficient and cordial.
We came here after La Mesa office cancelled our passport appointments 3 times due to staff shortage. Rosie went above and beyond to help us get our passport application completed in less than 15 min, she is very knowledgeable kind and understanding. We are really grateful and pleased with her service at this office!”
“Thank you Jessica and Quinton for always being so amazing and positive. We come for our business needs daily and it’s always a pleasure seeing them daily !!! Don’t go anywhere else they will take care of you no doubt”
“This place is without a doubt one of the best USPS in the world. Despite the fact that the environment is complicated for delivery, since even coyotes often don't reach the remote places where many live????. You always have a wonderful attitude despite the people's bad behavior. Please don't change, your work group it's incredible. ??”
“Normally I wouldn't write a review for the postal service.
But standing in line allows the opportunity.
Can my package get to where it's going?
Winning
Am I paying fair price?
Winning
Can I buy boxes and tape?
Winning (sometimes they'll give you complimentary tape but this is not common practice)
Oops, I forgot a birthday card.
Winning & added a postal money order.
If the post office is demolished, so will your wallets.
*Postal annex- ripoff
Supposed to annex was charging $45 post office charge $29.
HOT TIP:
There's a full parking lot on the back and the side which reads no parking but you actually can park there there's just no money to repaint the signage ??”
“The staff here is always super kind and friendly! Limited parking out front, but they have a drive-through mail box in front of the building (on the left side as you're driving by). Good shipping cost/pricing.”
9:30AM - 3:30PM
3426 College Ave, San Diego
Post Offices
“Thankyou thankyou troy and darling for your help with my passport application. Every post office needs people like them. i didnt have a passport appointment last friday, i just went to ask information since it wasnt too far from my house. Troy told me that if i have my documents with me、they will help me since i was already there. I went back home to grab everything i need and when i got back to the post office, they were very extremely helpful, they helped me with a smile. Troy explained to me everything in details. I would give them a 10 star if i can. Thankyou”
“So this post office usually very busy and low staffed, and the mail through out 91941 is all messed up. But outside of those specific issue my last visit was very pleasant, compared to many others. the only reason I’m giving a good review is because of the teller, teller 12 her name is Joanne, she gets five stars! She was so sweet and kind and very helpful. The lady who was helping me before just couldn’t figure out how to help situation and Joanne was quick to help-me and correct my address complications. I give her 10/10 for service and patience. Ps this place is VERY busy between the hours of 3-6.”
“This is a wonderful post office. They are helpful, patient, competent, and cheerful. Our postman, Jeffery, is wonderful and everyone on our street appreciates his work. This post office is an important part of our community. Please don't give it a bad rating simply because you have to wait in line one day or have a single bad experience - do you have so little life experience and compassion not to understand that this happens? My husband and I have never had a bad experience at our local PO. Thank you so much to our Federal Workers and friends here!”
“?? SHORT LINES - FRIENDLY STAFF - VERY HELPFUL /KIND & THEY ANSWER QUESTIONS KINDLY. MY OWN MAILMAN IN THIS AREA IS ALSO WONDERFUL -JAMES - 5?⭐️⭐️⭐️⭐️⭐️”
“I have been here multiple times and it's my preferred post office in the area. Sometimes there is a wait especially at the end of the day as they typically only have 1 or 2 people at the counter. But I have always had good customer service.”
“I do love the post office but Ryan is correct, just because a dog barks the mail man stop delivering the mail. Without any notice, we had to go to the office to find out, that because of our miniature dog barks we didn’t have our mail delivered.”
“I just wanted to leave a review of my wonderful passport appointment experience on August 20th with Jean? (Forgive me if I got her name incorrect). She was so helpful and really made the stress of getting two passports so much less. Thank you so much!!”
“I love the staff that is on this post office lobby. On the other hand most of the delivery workers are in another level of laziness. I was supposed to get a package yesterday it wasn’t delivered because it was to heavy (20 pounds) so I came to the post office to pick it up and they told me that it wasn’t here that it was out for delivery again today so I waited outside of my home so when I saw the mailman I ask him for my package then I asked him why didn’t he left it yesterday he replied “ yesterday was my day off my supervisor covered my route” so yeah complaining to a supervisor won’t make a difference because they are also lazy”
“I walked in 10 mins before closing and Natalie welcomed me in! She helped me pick out the correct packaging and helped me find the best price to ship my package. Her customer service is amazing!! She deserves some accreditation for her amazing work?”
“I sell collectable cards and love going to this location. The staff is always accommodating and nice, and i've never had any difficulty receiving or sending packages. Note; these are expensive items too, always in the $500+ range for a couple cards.Sad to see the care the post office gives be scrutinized by the rare few with strong negative opinions.”
“This location is very convenient. Parking is always available, they always have an ample amount of free shipping boxes available, and every employee I have come in contact with has been nice. I have shipped multiple items here and have never had any issues.”
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“Came in early morning, there was zero line. Janel is super friendly and helped me pick the right shipping option. Janelle also offered additional supplies for future packaging needs. In and out within about 5 minutes.”