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“During my recent visit, Rebecca's assistance in helping me choose running shoes was outstanding. Her friendly and knowledgeable approach made the experience enjoyable, and I ended up purchasing two pairs. The one-on-one attention she provided truly stood out.”
“Fleet Feet Folsom-Roseville rocks! I've been a customer for over 14 years. Team members are super nice and knowledgeable from shoes, GUs, socks, and more :)”
“Jamie was all around amazing!!! My friend and I were visiting for the weekend and called Jamie late in the day to take two kayaks out. She was welcoming, friendly and helped us with every step we needed to load up the kayaks.As the sun went down, one of us accidentally got lost. Jamie was incredibly generous with her time and energy. Even after the shop had closed, she waited with me and helped signal my friend to shore safely. To top it off, all of this was the night right before she was leaving for a big trip. I 100% recommend SUP California!!☺️”
“I'm giving a five star rating based on the technician who worked on my bike. If it were based on the service rep at the service desk (tune up/repair) I would give a two. I'm assuming it is a matter of personality, but the "gentleman" taking in my bike could use a good bit of customer service training. That said, the young man who did the work on my bike went above and beyond.”
“I've worked for Mark for almost a year, and I loved every moment and opportunity he had given me. I never thanked him enough for it, but I hope to see him again soon so that I can thank him for everything.”
“Fantastic customer service. Easy selection process. Had an issue after our first outing of the season, and they were very responsive and helped us out 100%. Definitely recommend”
“This place is the best. They have a great selection of basically every outdoor need - clothes, hiking gear, chairs, boots, sandals. I get my snowboards serviced every year for a reasonable price. I bought my wife a bicycle a couple years ago and today I bought my 8 year old his first big boy bike. He was very excited. The Bike shop staff were super knowledgeable and got my boy's bicycle ready by installing the kick stand and bell. The service overall is outstanding.”
“Quite impressed with this store. Walked in 8 minutes before closing. I found a great pair of Adidas hiking shoes. They were 50% off. The staff reminded me that the store was closing, but did not pressure me to speed through my purchase. Happy with the price. Happy with the employees. And very happy with the merchandise.On top of that, this outlet mall is right next to an Electrify America charging station. Were it not for this charging station I would not have discovered this store.”
“I was a little hesitant at first, but at the end of the day I am very satisfied with my order and customer service experience. I live in Canada, and had a difficult time tracking down a big & tall life jacket. I read their policies and instructions for international shipping and accepted payment methods, and they delivered exactly as advertised. Very happy with the quality of the vest and most importantly, it is a comfortable fit. I would recommend this establishment for any fellow Canadians that are in need of a big & tall life jacket. Thank you”
“OMG! Awesome in everyway. The service was even better. Smiles where everywhere and it was very inviting. I love this store, everything is stocked and ready to go! Great place to go shoe shopping. Bring your family and friends!”
“Very reasonable pricing on most things. Every employee there is helpful, knowledgeable, and pleasant. With the exception of Melonie. She acted like a manager so maybe she was. You can tell me I'm lying to you and you can't give me a military discount, even though the past 6 times I've shopped here (this week!) & every clerk has given it to me. I understand, even if I don't like it. But don't try to charge me more the posted price of the thing I'm buying, it's not legal. I wouldn't have a problem w it, honest mistake & all, but not apologizing & acting like you are doing me a favor to charge me the posted price is just bad customer service. I am giving a 5 star review because maybe I caught you on a bad day. You work in customer service. Maybe remember that.”
“Wow, I love love love this place! I was looking for Curry and found lots of it. Thank you, you guys are amazing, especially the staff. Thanks for taking good care of me I love how great and low the prices were, great job! The smiles and happiness that I get was amazing (James) great job! I definitely will be coming back with friends? ”
“Easy access to the store from the parking lot. Large selection of men's n women's clothing. I scored on two xs hiking shirts with SPF in the sale rack with additional 50% off.”
“The guys running this shop has always been nice and helpful. The course is always well maintained, if there's a storm they clean it up within the week. Pin positions are always accurate, the store has a wide variety of selections for disc or bags, relatively market priced. Yes you can buy disc online for cheaper, but you have to pay S&H as well as wait, like cartman, come on come onnnn! Anyways, I'd recommend shady oaks to anyone with whatever skill set you have. It is a more advanced - intermediate course, they do have leagues and tournaments so make sure to check UDisc before going.”
“I bought new shoes for work and left my phone on accident. The store manager was super kind and made sure my phone was safe once I came back to pick it up. Thank you!”
“The service was amazing. The people over there was really really respectful and their customer service was top-notch because they ask us if we needed help on anything in particular, and they gave us the opportunity to browse around and gave us a chance to enjoy the entire facility, and the facility is amazing because it is so large that my children and my entire family spent almost 2 hours in there, especially the aquarium and watching all the fishes. The selection was wide and varied because they have boats they have different types of apparel down to fishing equipment and supplies. It's like a one stop shop for everything basically an outdoor heaven for those that are interested in outdoors. The best part is outside of the facility. They had a water river, running with a beautiful landscape and beautiful courtyard and my kids had a great time just being in that environment, listening to the water run as a river started flowing from the presentation. The value of their apparel was reasonable. They even had a sale with caps bass, pro shop, trucker caps, which is very reasonable and super cheap. We end up buying two for the family.”
“I have bought multiple big-ticket sports items from Dick's and the overall quality has been good. I had to make some adjustments to my bike to get it to work correctly but its fun to ride now. I like the selection of shoes they have, especially Brooks which I need for my plantar fasciitis. Overall, you can expect above average value and quality for above average prices. The helmet and gloves I've purchased have held up for years now.”
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“Nathan was very helpful and i had no idea what i was talking about and he got my setup ready to ride. Ill be doing all my business with Nathan at the el dorado hills location. Thank you nathan!”