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“Rent-a-relic was great! We rented the car for our trip to Yosemite for the week. Great prices, smooth experience, quality car, and friendly staff. The car was a Toyota Camry and had up to date navigation/car play center console. They kindly gifted the four of us each a Rent-a-Relic mug which was very sweet! Would recommend/return.”
“Great service. Lots of communication and details of work progress.
Quick turnaround.
Thank you Fix Auto. This is now my to go to place if I need another repair.”
“Orinda Motors is the best garage I have ever been to. The service coordinators (Tara, Jamie) are very knowledgeable and easy to deal with. They are courteous and will give you all the time required to describe your vehicles issues. Then will make sensible recommendations to fix the issues. They take pride in their service and treat customers with respect. Once the service provided does not require a follow up visit as they take time to make sure everything is working properly. The pricing for services is reasonable and there are no unnecessary recommended. I would very highly recommend Orinda Motors for your next vehicle service.”
“I wanted to take a moment to recognize Marie.
I originally came to Enterprise because my insurance company partnered with them, but I stayed because of the exceptional customer service Marie provided from beginning to end.
From my very first visit, Marie stood out. The office was busy, and it often seemed like she was handling multiple responsibilities at once, yet she never made anyone feel overlooked. In a time when many businesses don’t even acknowledge customers when they walk in, Marie always greeted people, let them know she would be with them shortly, and made everyone feel seen and valued.
What impressed me most was that when it was your turn, you had her full attention. She never rushed through the process, even when there were people waiting. She took the time to answer questions, explain details, and make sure customers understood everything. That level of patience and professionalism is rare.
My rental ended up being extended several times, and throughout the entire process Marie was proactive, thorough, and communicative. She kept me informed, followed up when needed, and handled every interaction with the same positive attitude she showed on day one.
There was even a miscommunication regarding the return location of the vehicle. Instead of frustration or blame, Marie simply called, explained the situation, reassured us that everything would be handled, and worked to resolve the issue. She then reviewed my final charges and genuinely asked about my experience.
Whether Marie is the manager or not, she demonstrates the kind of leadership, professionalism, and customer service that businesses should strive for. If she isn’t already in a leadership role, she certainly deserves one.
Thank you, Marie, for making what could have been a stressful situation easy and pleasant. Your hard work and dedication do not go unnoticed.I think this version highlights exactly what made her stand out: not just that she was helpful, but that she consistently treated people with patience, professionalism, and respect even when the office was busy.”
“The team at this location are the most professional and helpful as they will go above and beyond to ensure your experience is top notch. Thank you as always James, Jacob, Amber and the entire Enterprise Richmond team!”
“Awesome and excellent experience with the Doherty team. Special shoutout to Ray, Albert, and Peter with the help and service! From check-in to return, the experience was effortless and kind and the cost came out less than what we estimated. This is will be my go-to for rentals. Thank you guys again!”
“Vallejo enterprise staff are friendly, helpful, and consistent.
I am usually limited on time when I need a rental and they are very good about getting me in and out quickly with a nice reliable vehicle.”
“Gabby was fantastic and helpful! She helped make my last-minute accommodation happen. She went above and beyond to insured I got great service. It was my first time with enterprise and Gabby made sure that I will definitely come back againEven if you’re having a bad day, I’m sure Gabby will flip that for you. Make sure you ask for her!”
“Tien is a SUPER HUMAN! I came in for a last minute rental at 11:50 am (they close at noon) on Saturday of Labor Day weekend. There was a long line (almost out the door- at-least 5 parties ahead of me) when I got there, and I was nervous when it was just one guy behind the front desk. He was easily managing the workload of 3 people while still providing excellent customer service. I was out the door and on the road no later than 12:05 pm! Seriously so impressed!”
“We got our rental van quickly, and the clerk at the front (I'm guessing he's also the owner) was so friendly and cheerful. He explained the details of our agreement and an extra warranty that would cover us 100%. This is our second time renting from here. We'll be coming back!”
“I've rented cargo vans here quite often and they are always clean and reliable. Easy drop off after hours with key drop box. Staff is friendly and quick. There are places that are closer to me but this place is worth the extra drive.”
“I’ve had my best car rental experience with Budget. They gave me a new car (2025), Genesis G70, smooth, modern, comfortable, elegant, and most importantly reliable.
Dealing with the agent was very quick, smooth, and easy. Took me less than 5 minutes to take the car and to return it. Even less.
Very recommended!”
“Awesome customer service! The representative I dealt with, Mr. Asim Sehgal was beyond polite and helpful. I would reccomend this Avis venue to anyone who would like to rent a car and be treated with the utmost dignity and respect.”
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
“The staffs were accommodating and fast. MARLON WAS AWESOME! GUIDE US THROUGH THE PROCESS AND HELP US CHOOSE THE CAR. Unlike the nearby car rental (ENTERPRISE), we were able to rent a car within 20 minutes without any inconveniences (like asking for a paystub, lease, and W2 that the ENTERPRISE auto rental was doing).”
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“Absolutely outstanding service! Staff member was patient, attentive and genuinely went above and beyond to make sure I was completely satisfied. He took the time to listen, address my needs, and ensure everything was taken care of. His professionalism and commitment to excellent customer service truly surpassed my expectations.”