Internet Service Providers in Elk Grove, CA

“Ernesto was amazing! He was very informative and helped us understand our benefits and the costs of adding a line for my daughter! Super cool guy, and very very nice! We had a great experience working with Ernesto!”

“Excited to watch the final episode of the latest season of Love Island, my and I were highly disappointed when we received an error message on our Xfinity cable box. Thankfully, we have an Xfinity store in close proximity to our home; therefore, when my wife called Xfinity to do some troubleshooting, they advised us to bring the box and remote into the store. Upon arrival, we observed a very busy store with patrons receiving personalized customer service (the store is organized in a way in which staff do not have to stand stationary behind a counter). Once he finished serving an employee, a customer service representative by the name of Asiel summoned and greeted us.

We handed over the defective hardware and Asiel informed us that we had the latest model; therefore, the replacement would be identical (unfortunately they were sold out of the 4k box that he tried to obtain for us). After providing us with the new box (plus an extra remote), he mentioned some potential savings that we could receive if we switched from T-Mobile to Xfinity wireless. Although it was a pretty good deal (Xfinity wireless uses Verizon’s towers), it could not compete with our T-Mobile plan that includes free and discounted movie streaming platforms (i.e., Hulu, Apple TV, and Netflix). Once Xfinity Wireless develops a plan that includes movie streaming services (currently they only have Peacock), we will entertain the thought of switching over.

Once we arrived at our home; we installed the new box, sat through a few system updates, and were able to resume Love Island…thank you Xfinity Elk Grove!”

“We’ve been a customer for almost 7 years now. They’ve always been helpful and responsive to any issues we’ve had. We live in a rural area, and we’re able to stream and play games online with no issues. We’re thankful for this company!!!”