“Ian B. was a tremendous help — turned around a worry of mine into a positive result and improved my plan. Best customer service I’ve encountered in a long time!”
“I enjoy coming down to this boost location. Everything i come in everyone is so helpful and kind! I didn't know they had infinity prepaid until I walked in and seen the big pop-up poster!!”
“I had a great experience coming in today, I needed a screen protector for my phone and this wonderful young lady named Yadira helped me and made my visit very smooth easy and quick. The placement for my screen protector is best, she made sure I approved how it was going to be placed before she did it which I appreciated. I would definitely recommend my friends and family to come here, very welcoming and kind”
“I can honestly say that George and his fellow Verizon employees at Florin Mall are some of my greatest neighbors. They are pleasant and knowledgeable, and never make you feel rushed.”
“I want to recognize the excellent customer service I received today from Miquel J at the Howe Avenue location in Sacramento, I had a technical problem which he was able and determined to figure it out for me and he did. Miquel was knowledgeable and genuinely committed to helping me. I really appreciate all he did. .”
“Freddy has been phenomenal helping us. My daughter is a surgical nurse and depends on her Apple devices supported by Verizon. He was so helpful as were all his colleagues including Ryan who made us laugh during this long process.”
“These guys know their business I had my email hacked and these guys went above and beyond spoke to customer service at Xfinity and got me back up and going fixed all my issues They are so eager to help super friendly just downright real cool Comcast Xfinity reps If you're going to get anything for Xfinity get it here these guys know their business and they're cooler than can be. If you have any issues you can trust they'll fix it for you.”
“Hello I just wanted to say that Crystal took a long time to help me get back into my telephone I was having such a bad time and her and Marcus were absolutely wonderful to me thank you so much T-Mobile”
“What a great experience at this store! Hubby and I came out of a T-Mobile store nearby feeling so sad for the awful service. A young, light skin lady with braids basically sent us away, said we should do the “trade-in” through the app and not come to the store. She was dismissive and distracted. She refused to understand we wanted to pay 1x and not add to monthly charges. She seemed annoyed as if we were in her way.
Really bad customer service on Monday 7/06 around 5:00pm at this store 8240 Delta Shores Cir S Ste 140, Sacramento, CA 95832
My husband decided to pull into this store (7311 W Stockton Blvd Ste 110, Sacramento, CA 95823) and it was amazing! Our sales rep was Nefertiti, and she was such a knowledgeable delight! Friendly, inquiring about what we were looking for, and matching us with the best product options. I walked out with a new phone (trade in), new screen protector, cover and T-Mobile CC (I don’t even like CC) and she highlighted a monthly discount we were not using. Nefertiti was able to educate us on deals and ways to take advantage of the CC and. Amazing customer service. Honorable mention to the gentleman that was working with her, he was able to lend quick assist, and they genuinely seemed to enjoy the service being provided.
Thank you Nefertiti for your help, patience and dedication, I pray your talent is recognized!”
“Edward was great! He made the experience of switching to Samsung easy and pleasant. He had lots of knowledge about model features and made the experience comfortable and stress free.”
“way better service than the folsom store, juan and jeff were so helpful and understanding, the folsom store said they can't help and left me alonw in the store for 2 hrs talking to customer service to then hang up on customer service. Jeff and Juan was quick and helped me get a solution that I have been calling customer service and walking into the folsom store for 3 weeks to handle”
“The entire team at the Citrus Heights Verizon is awesome. Kendrick spent quite a bit of time helping me set up my phone and answering questions. Isaiah, Craig, and a Kaley helped at one point as well. A great team effort!! Thank you so much!!”
7:30AM - 4PM
2965 Fulton Ave, Sacramento
Internet Service Providers
“The Computer Guys on Fulton Ave. are the ABSOLUTE BEST! I've been doing business with them for several years and I trust them implicitly. They're so knowledgeable, professional, courteous and easy to talk to - They're also extremely patient which I SO appreciate because I'm not tech savvy at all. I give them my highest rating and recommend them to you wholeheartedly!!!”
“I disconnected the internet at work and I was having trouble getting reconnected. Of course I called in to customer service and was able to get support right away without a long hold time. Everyone was super nice from Niko (sorry if I misspelled your name) to Mark. Mark checked on my ticket that was open and was very friendly and knew what I was asking even if I didn't. Mark took the time to explain what to look at and do. I had trouble finding our network name and password. Within 20 mins later, Mark called me back and was able to provide that information for me and suggest I call back if I continued to have issues. I know Mark took his time to find the network name and password and that is really appreciated as other companies I've experienced would have just send someone out because it's easier to do instead of doing the research after business hours. Thank you Mark for your patience and help!”
“I want to recognize Kevin for his outstanding service. He is incredibly professional and took the time to ensure all my questions were answered, and my issues were fully resolved. His customer- first attitude made all the difference, and I am so grateful for his help! Keep up with the great job you do!!!”
“I went to make a simple payment on my phone bill and would like to compliment on the staff that was working there and helped me with my payment. It was a really nice girl, her name is Ashley and she was just the nicest most kind girl. She greeted me so enthusiastically like we were long time friends and she was waiting for me. I want to praise her for her excellent customer service, she was so helpful and happy that it made me happy! I don't know who hired her, but great job!”